Workplace Lead

Smartsheet is looking for a Workplace Lead in our office in London to provide support to the growing team. You will be responsible for managing office and facility operations. You must enjoy the challenges of supporting diverse people and programs. You will need to remain flexible and efficient.

You will be office-based in London and report to the Director of Workplace Service based in New Hampshire, USA. 

You Will:

• Manage vendor relationships to ensure Workplace Service programs are well executed and are meeting company needs per our global program standards
• Be the liaison to building management; coordinate maintenance, janitorial, and other building operations and services
• Maintain facility cleanliness, appearance and functionality, including common areas such as lobbies, conference rooms, and pantry with global facility maintenance programming standards

• Act as the lead for our corporate food and beverage program, partnering with the Workplace Experience Program Manager to meet the program goals and objectives
• Manage shipping services for all incoming and outgoing business related packages

• Plan and execute employee experience events, including setup and catering logistics
• Manage inventory and order fulfilment of company branded merchandise for new hire welcome kits or to support Workplace Service programming
• Assist HR and IT with onboarding and off boarding employees and contractors
• Support employees and maintain high level of engagement in the employee experience
• Greet candidates and guests, manage packages and vendor visits
• Be a Smartsheet cultural ambassador by recognising and developing the culture of the office while continuing to champion the core Smartsheet values
• Provide administrative support to other departments as able based on priority list
• Perform other duties as assigned

You Have:

• 4+ years of relevant experience in office or facilities management
• Strong prioritisation skills 
• Ability to provide occasional coverage outside of normal business hours
• Familiarity with Google Drive, Docs and Slides
• Analytical and data-driven approach
• Customer service skills consistent with our values and commitment to employee, candidate and visitor experience 
• Ability to manage highly sensitive situations
• Comfortability with frequent change
• Must be able to move throughout the office during office hours & be able to move equipment weighing up to 22 KG
• Legally eligible to work in the UK on an ongoing basis

Perks & Benefits:

• Employer-paid Private Medical and Dental, additional cost for family members
• Equity - Restricted Stock Units (RSUs) for eligible roles
• Monthly contributions toward your pension
• Monthly stipend to support your work and productivity
• 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
• Teleworking options from any registered location in the UK (role specific)