Workplace Experience Specialist II

In service of our team’s mission of “Helping Jamfs succeed in the workplace”, the Workplace Experience Specialist II, working full-time at our Minneapolis office location, is at the forefront of the employee experience, supporting our office-as-a-service workplace model. Leveraging advanced experience in our 3 pillars of service: culture, office administration, and facilities, this person is responsible for supporting initiatives that promote workplace engagement and satisfaction, ultimately contributing to our company’s growth and success. 

What you can expect to do in this role:

• Serve as the point of contact for the office; acting as the “face” of Jamf at reception; exemplifying the Jamf brand in all manner of decorum 
• Organize and execute memorable events to build company culture and encourage community engagement: volunteer opportunities, picnics, holiday parties, etc 
• Produce content for company communication channels to drive employee participation and inclusion by keeping in-region employees up to date on vital information and insights at Jamf 
• May be responsible for managing multiple office locations, including identifying local leaders and employees who demonstrate a willingness to assist in organizing events and collaborating with them as necessary 
• Develop and foster positive relationships with employees, ERG leaders, Executive assistants, and local leadership to promote the Workplace Services catalog 
• Innovate and deliver programs and services in support of our 3 pillars of service to enhance the work experience of all Jamfs, in-office and remote. 
• Identify and hone individual strengths and subject matter expertise to contribute your voice to our global Workplace strategies 
• Provide insight and recommendations to Workplace leadership to improve internal programs and processes 
• Support change management efforts to ensure smooth transitions for employees during organizational change 
• Own relationship between Jamf and city officials, local law enforcement, emergency response services, and respond to after-hours security concerns 
• Manage ongoing relationships with local vendors and suppliers, schedule and oversee site visits, monitor inventory, place orders, and process deliveries 
• Manage local physical office security; monitor building/office access, physical and electronic key systems and distribution, and guest registration 
• Complete responsibility and oversight of day-to-day operations of the site, ranging from light equipment/facilities/IT repair to janitorial to life-safety, space planning, food and beverage, events, and all programs and services in-between 
• Flexible working hours may be necessary to accommodate the needs of our diverse workforce 

What we are looking for:

• Ability to work on-site and be present during office hours at Jamf's Minneapolis office, Monday through Friday (Required)
• Minimum 3 years’ experience in office management, hospitality, or customer service roles (Required) 
• Excellent organizational and project management skills 
• Strong communication and interpersonal skills 
• Experience in event plan and coordination (Preferred) 
• A proven ability to be a self-starter capable of driving results without significant supervision 
• A proactive approach and problem-solving mindset 
• Creativity and a passion for creating engaging and inclusive workplace environments 
• This role requires the Workplace Facilities Specialist II to be in-person based in the Minneapolis Jamf office 
• Prolonged periods of sitting at a desk and working on a computer 
• Must be able to lift 25 lbs 

EDUCATION & CERTIFICATIONS

• High School Diploma / GED Equivalent (Required) 
• A combination of relevant experience and education may be considered 

#Onsite

How we help you reach your best potential:

• Named a 100 Best Companies to Work For by Great Place to Work® and Fortune Magazine
• We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees.
• We offer flexible work-life in a choice-based office model and new hires receive a #WFH stipend to better their work space. 
• Benefits are a critical part of the “whole employee experience”. Our benefits package includes generous paid time off, including VTO, health and mental health benefits, family planning services, retirement and more.
• We put people over profits – which is why our customers keep coming back to us.
• Our volunteer time off allows employees to support and give back to our communities.
• We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
• 23 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).