Opportunity
The Workforce Support Manager will directly provide employees and leaders with day to day HR consulting support. S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.
Key Areas of Responsibility
Provide positive employee relations; manager capability support across our sites.
Recommend ER strategies and initiatives that will support employee morale and engagement.
Work in strong collaboration with other workforce support tiers to ensure employee inquiries and issues are resolved in a timely, friendly and comprehensive way.
Support employees and managers on HR activities such as promotions, investigations, absenteeism management, corrective actions, PIPs terms and restructuring activities.
Primary liaison with HR workforce support leadership regarding policy reviews & Benchmarking, policy improvements, training opportunities etc.
Provide regular insights on People Data to HR Leadership along with support for regular review meetings/OGSM
Independently handle & close employee queries on applicable Policies, local benefits.
Support Employees & leaders on finding and using resources on core processes such Coach employees leaders as needed on how to navigate and resolve key leadership processes, managing conflicts etc.
Remain effective partnership with local government and labor unions on committee development, retirees rehire and communication facilitation etc.
Manage employee wellbeing related special cases that need to align with EHS/ Government/Legal requirements.
Support key projects focused on new process or capability development/enhancement.
Key Qualifications
Bachelor’s degree in Human Resources, Business, or related field required
More than 10 years of Experience in Human resource along with proven experience in Employee relations.
The role will require occasional travel to various manufacturing sites across the region.
Excellent verbal and written communication skills.
Ability to manage multiple priorities/cases at once, knowing when to reach out for support and escalate as needed.
Ability to develop and maintain positive relationships with employees, functional leaders, local labor unions, local government and other stakeholders.
Thorough understanding of human resources and labor relations principles, practices, and procedures.
Ability to successfully use digital case management and workflow management tools to
complete core activities.
Ability to approach issues or disagreements with the objective of reaching win/win solutions.
Ability to compile, research, interpret and analyze information and data.
Ability to compose and present comprehensive reports
Compliance with Company policies concerning maintaining a drug free workplace is required
Compliance with all Company policies is required including all safety policies and procedures
We are open to adjusting the job level and responsibilities based on the successful candidate's skills and experiences
