Workflow Management System Application Consultant (Process Orchestration)

Over the last 3 years we have embarked on an ambitious programme to enhance our capabilities as a digital knowledge business by introducing Workflow Management Systems to provide end-to-end digital process orchestration and workflow automation. Having targeted implementation of automation capabilities across our content transformation processes and workflows to begin with, we are adding a WMS (Workflow Management System) Application Consultant to the team to support the future roadmap of work.

It will be essential for you to demonstrate relevant experience of implementing workflow management system capabilities which help orchestrate end-to-end processes and achieve high levels of automation across business processes. Ideally you will have experience of delivering orchestration and automation solutions in either (or both) low/no-code platforms alongside Java development. Your process analyst and automation skills form part of a range of excellent analysis, design, communication, and collaboration skills. Importantly, you will be able to demonstrate resilience, agility, and innovation in your approach to your work.

NOTE: This role is NOT focused on Warehouse Management Systems

You will be a passionate and driven member of our Enabling Platforms team working with colleagues from across Researcher Services, Product, Architecture, Business Analysis and Engineering to help us execute our transformation towards high levels of automation across T&F processes and workflows. 

This is an ideal position for an ambitious and open-minded Consultant who would like to make a big impact on Taylor & Francis. You will be helping us to seed a new platform and have responsibility for maintaining our intelligent Business Automation Solution, combining the power of case and process management in a single low/no-code platform. The successful candidate will get the opportunity to be involved in the development of this role appropriate to the needs of the business and as we evolve the implementation of WMS capabilities.

Key responsibilities:

• You will work with a team and stakeholders, studying business requirements, designing workflows and preparing POC’s.
• Accountable for providing a quality development service to customers and stakeholders, using skills and experience built through significant practical experience or training in process orchestration and workflow management.
• Translate business process models and documented business requirements, to enable the implementation of a workflow management capability
• Provide Workflow management Design, development, governance, and oversight
• Develop new processes and workflows and support the integration of the WMS capability into our technology stack.
• Rapidly develop your understanding of Taylor & Francis’ Journals and Researcher Services domain and business processes and use this to inform and play an integral role in transforming the content transformation capabilities in Journals Production towards end-to-end process orchestration and workflow automation in innovative ways
• Make suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations and deliver designs that are clearly defined, using discretion over how to achieve them
• Develop and own workflow design frameworks and procedures, with the freedom to interpret them across a range of use cases
• Act within the Centre of Enablement for design translation and development of workflow management capabilities

• Demonstrate a strong understanding and affinity to software development, working knowledge and experience of developing in Java, JavaScript or any programming language.
• Exposure with BPMS, WMS & RPA tools would be ideal
• Modelling complex IT and operational processes. Please indicate specific tools you have worked on as part of your application (e.g. Flowable, Activiti, K2)
• Experience of requirements engineering and process modelling, ideally in BPM frameworks, products or standards like CMMN, BPMN, DMN
• Experience translating written and spoken narrative into structured workflows
• Ownership & refinement of workflow management tool
• Be facilitator to growing levels of maturity of business process understanding and best practice development
• Strong innovative thinking and problem-solving skills
• An adaptable attitude able to fit the improvement techniques to the culture and audience
• Must be confident communicating with stakeholders at various organisational levels
• Well organised and deadline driven, able to work under pressure and autonomously
• Highly motivated and team player

What we offer in return:  

• 24 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependants; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development
• Remote Working
• Right tools for remote working

You must have the right to work and live in Bangalore, India. This role is based at our Bangalore, India office or may be remote.

A​​​​​​t Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers