Location: Remote, with National Travel Expectations
Travel: Up to 75%
We are currently recruiting a Workflow Associate to join our rapidly growing Practice Integration team. The successful candidate will be responsible for workflow design and athenaOne configuration for our enterprise clients and new markets.
Primary Job Duties:
Collaborate with the project team to perform current state workflow assessments and develop training plans for large Care Centers based on findings.
Work with Care Centers to define their own best practices and design workflows that fit
their needs.
Communicate and teach Privia's best practices when appropriate.
Conduct training sessions for key stakeholders and end users
Assist in efforts to improve or redesign the training program at the national level
Assist in the development of web-based eLearnings and knowledge library
Create and report on KPI trends and performance, highlight key insights and strategize on opportunities to improve end user efficiency.
Acts as a SME for Privia Health’s technology platform and workflows and liaison to other Privia stakeholders.
Bachelor’s degree Preferred or relevant equivalent experience
1+ years in an Ambulatory EHR environment preferred
Knowledge of athenahealth’s suite of tools preferred
Previous healthcare operations experience; working with physicians and medical group staff preferred
Tech savvy
Willing to travel locally and nationally
Must comply with HIPAA rules and regulations
Interpersonal Skills & Attributes:
Functions independently and autonomously, but works well within a team environment
Extremely bright and analytical; turns the unknown into knowledge in short order
Skilled in establishing and maintaining effective working relationships with providers, management, clients and staff, in order to get buy-in to decisions
Ability to think on your feet and troubleshoot technology issues under pressure
Expresses ideas clearly and effectively, motivates the listener to action
Responds calmly and maturely in high pressure situations
Positive attitude toward company, work, clients, management, and team members
The salary range for this role is $60,000-$75,000 in base pay and exclusive of any bonuses or benefits. This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
All your information will be kept confidential according to EEO guidelines.
Technical Requirements (for remote workers only, not applicable for onsite/in office work):
In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like https://www.speedtest.net/. This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age, color, national origin, physical or mental (dis)ability, race, religion, gender, sex, gender identity and/or expression, marital status, veteran status, or any other characteristic protected by federal, state or local law.
