ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new start ups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
The Workday Human Capital Management (HCM) Analyst supports the administration, configuration, maintenance, and enhancement of our Workday HCM platform. This role is responsible for supporting and configuring changes in Workday, advanced reporting, analytics and business processes. This role will collaborate with cross-functional teams to ensure that the Workday system aligns with our HR and business processes, ultimately contributing to the overall success of our HR systems.
Responsibilities / Duties:
- Supports Workday HCM system, including user setup, EIB integrations, reporting, and system configuration.
- Develops advanced reports, including creating calculated fields and maintaining dashboards, to provide accurate data, analytics and insights to the HR team and the organization.
- Supports any Workday-related and other HR Technology inquiries and issues from team members and leaders.
- Supports functional area process configurations and configures Workday HCM workstreams to align with HR policies, processes, and best practices.
- Designs and implements appropriate system configurations and business processes, while ensuring data accuracy and optimizing system efficiency and effectiveness.
- Works with IT to troubleshoot and resolve application and integration related incidents and problems.
- Provides daily functional support to HR Workday users in configuring, testing and updating workstreams as needed.
- Stays current with Workday releases, trends, and industry best practices, proactively identifying opportunities for system optimization and process improvements.
Who you are:
- Bachelor’s degree in Human Resources, Computer Science, business administration or related field is required.
- Minimum 2+ years’ experience working with Workday HCM with hands-on configuration experience in areas such as security, report writing, HCM, payroll, benefits, recruiting, absence, and/or time tracking.
- Hands-on business process and/or security policy configuration experience with Workday HCM.
- Demonstrated experience in creating calculated fields for reports and system configuration.
- Experience with Workday Financials is a plus.
Certificates, Licenses, Registrations:
- Workday Pro Certification in Workday HCM and/or one other module is desirable.
Knowledge and Skills:
- Proven ability to work in a team-oriented, collaborative environment.
- Proficiency in creating and maintaining Workday reports, dashboards, and analytics.
- Strong written and verbal communication skills and ability to interact with all levels.
- Excellent integrity, discretion, and confidentiality in handling sensitive HR data.
- Strong prioritization and time management skills, with the ability to provide timely follow-up and resolution on projects and tasks.
- Excellent communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders.
- Experience creating training materials and delivering training to other team members.
- Ability to work independently with minimal supervision.
- Must be proactive.
***PRO TIP***: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!
Please note: A Chromebook is not sufficient for ModSquad projects.
Who is ModSquad?
ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.
ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.
***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process.
Individual base pay or rate depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, New York, and Washington at this time.
