Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Czech Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package! This role is perfect for individuals seeking to experience life in a beautiful country while providing top-notch support to Czech-speaking customers. As a member of the customer support team, you will assist clients with their inquiries and concerns, ensuring they have a positive experience. If you are fluent in Czech and looking for a new adventure, we would love to hear from you!

Responsibilities

• Provide exceptional customer service via phone, email, and chat in Czech.
• Assist customers with a variety of inquiries related to products and services.
• Effectively resolve customer complaints and ensure complete satisfaction.
• Educate clients about services and help them successfully navigate processes.
• Maintain accurate documentation of customer interactions for quality purposes.
• Collaborate with team members to continuously improve the customer experience.

Requirements

• Fluency in Czech (both spoken and written) is required.
• Strong communication and interpersonal skills.
• Previous experience in customer service or support roles is preferred.
• Excellent problem-solving skills and a focus on customer satisfaction.
• Willingness to relocate to Greece and embrace a new cultural environment.
• A positive attitude and ability to work well in a team setting.
• Experience with customer service software is a plus.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )