Position Summary & Primary Responsibilities:
This position is based at our St Louis facility and cannot be fully remote. The role will have an onsite requirement of 70-80%.
The Windows Administrator (Information Systems Engineer III) is responsible for the administration of manufacturing (MFG) infrastructure networks and systems according to site quality and change control procedures. This position specifically requires the administration of: Virtualization systems, Ethernet networks, Windows Server and Desktop operating systems, Windows Active Directory and Group Policy, virtual backup and restoration systems, network storage devices, Cisco switches and thin-client systems. Additionally, this position requires the management and revision of all associated lifecycle documentation. The position acts as a subject matter expert for manufacturing infrastructure related issues (operating systems, hypervisors, networks, hardware and software applications) based upon good engineering practices and a risk-based approach.
- Install, configure and manage Windows Server and client systems, both physical and virtual. Create and manage new virtual templates for these systems.
- Perform root cause analysis and implement solutions (corrective and preventive actions) that solve MFG problems. Follow-up on corrective and preventive actions to determine their effectiveness and suitability and prepare written reports on these activities in a timely fashion.
- Execute complex project assignments from beginning to successful completion and implementation with a minimum of direct supervision. Assist with scoping specific roles and responsibilities in projects to support business goals in collaboration with other members of the MI/OT team and project stakeholders.
- Ensure that infrastructure performance and capacity needs are met and contribute to the enhancement of site operational performance through Cost / Quality / Safety.
- Administration of virtualized systems, Ethernet networks, Windows Server and client operating systems, Windows Active Directory and Group Policy, backup and restoration systems, network storage devices, Cisco switches and imaging of thin-client systems.
- Contribute to infrastructure security initiatives such as SSL certificates, operating system patching, user management and firewall rules.
- Administer and manage infrastructure monitoring platforms and integrate new and existing systems for detailed monitoring of performance, capacity and application availability.
- Maintain detailed documentation on infrastructure systems in shared workspaces such as knowledge base articles, drawings and how-to guides for other engineers.
- Provide support as an IT infrastructure subject matter expert to maintain QC lab systems in a compliant and fit-for-intended-use state.
- Provide expert-level problem solving for all systems in the MFG infrastructure scope.
- Perform as final escalation for problems and issues triaged by junior and mid-level infrastructure engineers.
- Participate in commissioning and qualification activities (e.g. SAT, IQ, OQ) and conduct verification activities as required by the change control program.
- Analyze computerized systems performance data to identify trends to predict potential failures and aid in solving product and process problems.
- Review and revise Manufacturing, Quality and Engineering documents for new and existing MFG systems.
- This position will require some work to be done during non-standard work hours. Examples include, but are not limited to system crashes, infrastructure upgrades, hardware and/or software migrations, system validations, general maintenance activities, on-call rotation, etc.
Education, Skills & Expertise:
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High school diploma/GED with 10+ years of experience in IT with 7+ years of experience dedicated to Windows Administration
- Associates degree with 7+ years of experience in IT with 5+ years of experience dedicated to Windows Administration also accepted.
- Bachelors degree with 5+ years of experience in IT with 3+ years of experience dedicated to Windows Administration also accepted.
- Strong knowledge of server, storage, network, and security technologies.
- Experience with VMWare, MES, Networking, and/or Security is a plus
- Experience with cloud computing (e.g., AWS, Azure, GCP).
- Experience with virtualization technologies (e.g., VMware, Proxmox, Hyper-V).
- Strong understanding of IT security principles and experience with security technologies (e.g., firewalls, intrusion detection/prevention systems, encryption).
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