About Wavemaker:
We believe there always is a better way to grow. We positively provoke growth for our clients by reshaping consumer decision-making and experiences through media, content and technology. The Wavemaker way is globally consistent. Fueled by the world’s most powerful consumer data, we understand where and how marketing can intervene decisively to help brands win more sales.
Our name is our mission and our method.
To make waves, you need to be provocative, even fearless.
We do our best work for brave brands and people who want to be challenged to go further and faster. We know it’s not easy, but if it’s in you, we will get it out of you.
Our 7,600 people across 90 markets provoke growth for some of the world’s leading brands and businesses.
Our attitude of Positive Provocation is enabled by: deep knowledge we have of our clients business
confidence to challenge what’s gone before the support to go further than we thought possible
We are a part of GroupM, WPP’s global media investment management company. Discover more on wavemakerglobal.com, Twitter and LinkedIn
Role :
The International Account Manager will work closely with the Global Business Director to manage the day-to-day running of the account, provide solutions that meet high agency standards and client expectations.
Key Role and Responsibilities
1- Client & Account Management
- Manage day-to-day contact with client teams and help grow relationships
- Coordinate different GroupM specialists to deliver a range of media marketing services to the international clients, own the media planning, buying and implementation process of the global or pan regional campaigns
- Demonstrate strong interest in all media, answer the client questions on all media channels (TV, Digital, Press, Radio, OOH) and help them understand the key elements in the media planning
- Develop and cultivate relationships with internal GroupM specialists, the media partners along with the clients, to ensure that the client expectations are consistently being met
- Responsible for the flawless implementation of all administrative tasks è perfect knowledge and mastering of MediaManager (to input PO numbers as well as quotations if needed)
- Responsible for the good coordination of the other 2 account teams working for other TotalEnergies entities within Wavemaker.
2- Client Planning & Buying
- Contribute to developing media strategies that deliver against client objectives under Global Business Director’s supervision
- According to the client briefs, brief GroupM teams to deliver strategic recommendations and optimized media plans or activate campaigns directly with international media partners if applicable
- Be the day-to-day contact for the operational delivery responsibility of the client's campaigns and manage planning process, timings and budgets with client and GroupM teams or GroupM local agencies
3- Management
- Provide support with the organization of the Apprentice’s time and workload, help them to prioritize tasks and meet the deadlines
- Responsible for the quality of the deliverables produced by the Apprentice
- Oversee the Apprentice’s work on the international media reporting tool
- Support the Apprentice with up-skilling as required
4- Operational Reporting & Finance
- Responsible for timely and error free budget/status reporting and invoicing to the clients
- Ensure the accuracy of the media plans on the reporting platform with the local market or central campaign realities (with the Apprentice’s help)
- Prepare the weekly client meeting agendas and minutes after the meetings and make sure all stakeholders within WM fill in the worklist before each meeting
The Knowledge and Skills Needed
- Strong operational campaign management experience across different media
- Ability to multi-task and prioritize effectively
- Good time management skills, flawless execution, accuracy and attention to detail
- Hands on, problem solver, autonomous use
- Excellent verbal and written skills
