Warehouse Supervisor

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customer's needs.

Since our inception in 2017, Resident has become one of the fastest-growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

WHAT WE OFFER (subject to eligibility requirements):

• Competitive pay
• Additional financial incentives throughout the year 
• Health, Vision & Dental Insurance 
• HSA company contributions
• 401K company match contributions
• Generous PTO
• Wellness benefits
• In-person learning resources & trainings 
• FREE MATTRESS plus an awesome Friends and Family discount!

About the Role: 

As the Warehouse Supervisor you will be responsible for supervising team leads/team members in a warehouse/manufacturing environment. The Warehouse Supervisor will oversee the material handling from inbound, storage, production, through shipment.  The  supervisor will ensure proper handling of all inventory is maintained, safety guidelines are followed, and production goals are met.

Job Responsibilities: 

• Balance quality, productivity, cost, safety and team morale to achieve positive results
• Oversee receipt, storage and shipment of materials and related reporting in accordance with established procedures
• Maintain inventory accuracy
• Ensure effective team member relations. Provide coaching and development, and resolve issues through problem resolution
• Manage departmental performance metrics, including visual controls and provide regular progress reports to management
• Ensure team members follow all safety and performance requirements
• Provide positive recognition for team member results
• Ensure adherence to procedures and policies as outlined by management and Resident policies
• Complete daily reports in a timely and accurate manner
• Actively participate in process improvement, safety meetings, and initiatives
• Conduct performance evaluations and reviews with hourly team members on a designated schedule. Determine any areas for improvement and monitor performance improvement
• Other duties as assigned 

 Qualifications:

• Bachelors degree or 4-5 years manufacturing and/or warehouse supervision experience: or an equivalent combination of education and experience
• Good communication skills – written and verbal
• Strong computer skills
• Attention to detail
• Must be able to read and follow blueprints/directions as needed
• Ability to plan and organize; good time management skills
• Ability to retain information (e.g., policies, procedures) or find it as needed 
• Problem solving ability
• Ability to operate under pressure of deadlines, fast-paced environment
• Cooperative, team oriented, patient, calm under pressure, and able to work independently

ESSENTIAL PHYSICAL FUNCTIONS

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions.

The employee is often required to stand for extended periods of time. The employee is occasionally required to walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.  Employees may be required to lift 10-50 lbs.

WORK ENVIRONMENT

The employee will generally be housed in a shop environment.  The noise level in the work environment is usually moderate to loud.  Personal Protective Equipment is provided and required.

Note:  Nothing in this job description restricts management’s right to assign or reassign responsibilities to this job at any time.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics.

Resident participates in E-Verify