The Warehouse Supervisor Healthcare plays a crucial role in building up and driving operational excellence within the healthcare warehouse team. As the operational leader, they inspire and motivate a group of warehouse operators to ensure efficient delivery processes, providing excellent customer service levels, a high performance while fostering a strong sense of teamwork.

• Warehouse Operations

• Manage all (Medtech & Pharma) incoming and outgoing process flows, ensuring smooth operations and proper handling.
• Oversee daily work planning to ensure seamless operations.
• Operational leadership
• Follow up of all Operational KPI’s and set targets.
• Responsible for creating all WH Healthcare SOP’s regarding operations, active, passive cooling processes, and customer required SOP’s.
• Integrate and be accountable for the quality inspection activities.
• Identify Continuous improvement projects taking into account the mid and long term strategy.
• Oversee task distribution within the team to ensure efficiency and balance.
• Adjust work schedules dynamically to meet fluctuating workloads.
• Lead, inspire, and develop the team by motivating, coaching, and guiding them to success.
• Maintain high standards of cleanliness and order throughout the warehouse. 
• Relationship Management
• Build strong relationships with all internal stakeholders, suppliers, customers and logistics partners .
• Actively participate in both digital and in-person meetings (internal and customer related) to maintain communication and collaboration.

Requirements

Essential skills

• Required experience of 3 to 5 years in Healthcare Warehouse Operations and/or Transportation Operations (Air, Road).
• Strong understanding of Pharmaceutical regulations and GDP guidelines.
• Operation experience with temperature controlled shipments.
• Excellent leadership and supervisory skills, proven by experience.
• Strong communication and problem solving skills.
• Hands-on attitude.
• Constructive and respectful attitude.
• Good communicator.
• Fluent in Dutch, French and English, all spoken and written and at a professional level.

Knowledge

• Familiar with building up Healthcare operational processes (WH & Transportation).
• Able to write all relevant SOP’s internally and with the customer.
• Familiar with different logistics concepts, practices and procedures.
• Training or experience in lean management or project management is an asset.
• Knowledge of MS Office, especially Excel and Powerpoint.
• Experience with TMS of WMS.
• Knowledge of administrative and logistics processes.

Benefits

• Full-time contract, undetermined time.
• Attractive salary package, including 13th month.
• Meal vouchers and ecocheques.
• Hospitalization insurance + group insurance.
• Transport reimbursement according to CLA PC 226.
• 20 vacation days + 6 ADV days + 1 NXB day after 3 years + 1 CLA day after 1 year.
• Mobile phone + subscription.
• Free coffee, tea, water, soup.
• You will be part of a dynamic team.
• Benefits Plan (“MyChoice”).