About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain
About You and The Role
The Warehouse Operator will be a member of the Fulfillment Operations team, executing several tasks related to but not limited to the preparation of life-saving packages meant for delivery to Zipline’s customers. These responsibilities encompass picking and packing orders, conducting cycle counts, completing checklists, and ensuring the overall organization and cleanliness of the warehouse. This role demands attention to detail, adherence to safety protocols and standard operating procedures, as well as the ability to perform repetitive tasks accurately and efficiently.
Key Responsibilities:
Inventory Receipt, Storage, and Audits:
- Accurately receive inventory into the Zipline inventory management software system.
- Utilize inventory management systems to track and record all movements of goods.
- Ensure the received inventory is stored properly within the required storage locations and conditions (temperature requirements).
- Assist in the periodic completion of Stock audits and audit reconciliations.
Picking and Packing:
- Accurately pick products from storage based on incoming orders
- Pack and label picked orders accurately ensuring items are securely packaged while following the standard operating procedures
- Perform quality checks on items picked and packed to ensure compliance with regulatory standards and customer requirements.
General Warehouse Cleanliness and Safety:
- Maintain a clean and organized work environment, adhering to safety and hygiene protocols.
- Complete Accurately, routine checklists for operations.
- Ensure compliance with company policies and safety regulations.
Communication and Collaboration:
- Collaborate closely with specialist ops, flight ops, and customer care teams to coordinate daily operations and prioritize tasks.
- Communicate effectively with team members and supervisors regarding operational issues and opportunities for improvement.
- Support other warehouse functions and team members as required. Participate in continuous improvement initiatives and team meetings.
Required Qualifications:
- OND/HND & or Fresh graduate Biology, Chemistry, Environmental Science, Agricultural Science, Microbiology, Medical Lab Tech, Community, Pharmacy Technician, Purchasing and Supply Chain or a related field is a plus.
- Experience: 0-2 years of experience in a warehouse or similar environment preferred.
Key Competencies:
- Strong attention to detail and accuracy in performing repetitive tasks.
- Ability to work efficiently both independently and as part of a team in a fast-paced environment.
- Computer literacy.
- Efficiency in written and spoken communication.
- Proficiency in using inventory management software and handheld devices for order processing.
- Excellent organizational and time management skills.
- Commitment to maintaining a safe working environment and following safety guidelines.
- Reliable and flexible to work occasional overtime and weekends as needed.
- Committed to living the Zipline values: Ownership, Transparency, Customer Obsession, Servant leadership & Continuous improvement.
Working Conditions:
- Environment: Warehouse environment with exposure to varying temperatures and noise levels.
- Physical Demands: Requires standing, walking, and lifting products and objects regularly.
- Schedule: Full-time position, may require overtime and weekend work.
Please note: This role is on a two-year fixed-term contract.
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
