WHO WE ARE:
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
WHAT YOU’LL DO:
- Ensuring the day to day operational Logistics activities run smoothly and efficiently
- Receiving new hardware (inbound stock)
- Asset tagging and system input of inbound stock
- Receiving and processing all equipment shipments
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Quality control of received goods and managing any follow up due to damage or count discrepancies
- Responsible for performing the physical and administrative tasks related to storing, and distributing of products
- Complete and update shipping requests working with data entry system to ensure traceability and accuracy
- Prepare and pack inventory for upcoming shipments
- Updating of customer requests in ticketing platform
- Actively participate in general inventory procedures, including regular cycle counts
- Participate in updating of Standard Operating Procedures and Operational Excellent program
- Contribute to service reporting
- Working within service SLAs
- Any other projects assigned by management
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Support a strong team ethos and help create a positive and fun working environment
WHAT YOU NEED TO SUCCEED:
- 1 year working experience in logistics, warehousing, or manufacturing preferred
- No experience are welcome to apply!
- Proficiency in Google Workspace, Slack, Microsoft Office, ServiceNow, Jira
- Familiarity with inventory management tools preferred but not essential
- Excellent communication skills, both verbal and written
- Effective time management skills
- Strong organizational skills, attention to detail and team orientated
- Exceptional professionalism and customer service skills
- Ability to multi-task and prioritise, and to be able to work well under pressure to meet tight deadlines
- Conversational English and Business Level Japanese (Equivalent of N2)
業務内容：
- 日々の物流業務のスムーズ且つ効率的に遂行
- 新しいハードウェア 機器の入荷作業
- 入荷在庫のアセットタグ管理とシステム入力
- 入荷 - 製品、資材の品質管理。検品、数量確認
- 在庫管理 – 製品の在庫管理とシステム入力。
- 出荷 - ピッキング、梱包、出荷ラベル作成、出荷情報、追跡番号の入力、更新作業
- チケット管理システムを使用してのリクエストの確認、出荷した貨物の情報更新作業
- 定期的な在庫の棚卸しと在庫の整理整頓
- 作業マニュアルの更新と作業改善プログラムへ積極的に参加する
- 各種レポート作成
- プロジェクト毎に定められたサービスレベルの順守
- その他マネージャーにより割り当てられたタスクの遂行
- チームワークを尊重し、前向きで楽しい職場環境の構築をサポートする
求める経験/スキル
- 物流、倉庫管理、または製造業での 1 年間の就業経験
- 未経験の方も大歓迎です!
- Google Workspace、Slack、Microsoft Office、ServiceNow、Jira の知識と経験
- チケット管理システム、在庫管理システムの使用経験があると望ましいですが、必須ではありません
- 社内外問わず円滑に日本語でのコミュニケーションを取れる方 (会話、書面)
- 時間管理、自己管理のできる方
- チームワークを尊重し、高い業務処理能力と細かい点に気を配ることのできる方
- プロ意識があり、顧客視点で物事を考えることができる方
- タスクの優先順位付け、マルチタスクが可能でプレッシャーの下でも作業できる能力
- 日常会話レベルの英語 (TOEIC 550+) とビジネスレベルの日本語 (N2 相当)をお持ちの方
- 日常的な英語の読み書きに苦手意識がなく、これからビジネス英語能力を身に付けたい方も歓迎
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.
