Responsibilities:
Product Strategy:
Define and communicate a compelling product vision aligned with the overall business strategy.
Develop and implement a comprehensive product roadmap that addresses short-term and long-term business objectives.
Conduct regular market assessments and competitor analyzes to identify opportunities for innovation.
Collaborate with the executive team to align product strategies with the company's growth and profitability goals.
Drive the execution of the product strategy across cross-functional teams.
Business Strategy Alignment:
Align product strategies with broader business objectives and financial targets.
Collaborate with the executive team to contribute to overall company strategy formulation.
Assess market trends and customer needs to identify strategic opportunities for the business.
Contribute to the development and refinement of the company's overall business model.
Product Leadership:
Lead, mentor, and inspire a high-performing product management team.
Foster a culture of innovation, accountability, and continuous improvement within the product organization.
Provide strategic guidance and mentorship to product managers and cross-functional teams.
Build and maintain strong relationships with key stakeholders, ensuring a unified vision and strategy.
Represent the company as a thought leader in the logistics and ecommerce tech industry.
Product Development:
Oversee the end-to-end product development process, from ideation to delivery.
Collaborate with engineering, design, and other departments to ensure the successful execution of product initiatives.
Set and maintain high standards for product quality, usability, and performance.
Prioritize and allocate resources effectively to meet development timelines.
Evaluate emerging technologies and integrate them into the product development process.
Product Improvement:
Implement strategies to continuously assess and improve existing product features.
Leverage user feedback, analytics, and market insights to identify areas for enhancement.
Oversee the product backlog, ensuring that improvements align with business priorities.
Collaborate with cross-functional teams to implement iterative updates and optimizations.
Establish and enforce product improvement processes and best practices.
Post-Launch Strategies:
Develop and execute comprehensive post-launch strategies to drive product adoption.
Monitor key performance metrics and customer feedback post-launch, iterating strategies as needed.
Collaborate with marketing and sales teams to create effective post-launch communication and promotion plans.
Implement customer support and training programs to maximize user satisfaction and product success.
Lead efforts to address post-launch issues and ensure a positive customer experience.
Customer Acquisition and Adoption:
Collaborate with the marketing team to develop and execute effective customer acquisition strategies.
Analyze user onboarding processes and make recommendations for improvement.
Develop and implement customer training programs to enhance product adoption.
Conduct market research and user interviews to understand customer needs and preferences.
Collaborate with sales teams to gather insights from customer interactions and incorporate them into product development.
Our Vision: To be the largest and most trusted fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.
