🚀 Global tech scale-up
🏖 Unlimited Paid Time Off & flexible work hours
🌍 Work 100% remotely or from our offices (Bratislava, Prague)
💲 Referral bonuses up to 5000EUR
This position is location-flexible. For advertising purposes, we might advertise in different locations.
About the role:
The Voice Team stands at the core of our technical solution. This team ensures that all calls are not only connected but also maintained with high quality. While call connection is vital, the team also navigates through numerous other complex scenarios, such as call transfers and recordings, among others. Our role encompasses overseeing all services, including Asterisk and Kamailio, ensuring they not only operate seamlessly but also perform optimally.
What's in it for you:
Hey there! So, our mission? It’s a bit of a beast. We’re on top of monitoring our services, jumping on any potential issues, and also juggling to keep everything running smoothly for a growing number of customers and users. And yep, we’re all about keeping costs down and performance tip-top while we’re at it. We’re always stumbling onto new things to learn every day and, honestly, we’re total nerds about it. Think you can pitch in and help us tackle this? If so, you’re just the kind of teammate we’re looking for!
What you will do:
What we are looking for:
You can work with these technologies:
Our way of working:
Quick iterations, Agile dev, MVPs, improvements on the go. Technologies are evolving as we speak in our field. If you enjoy building new things and learning on the go, you will like it here. You will also be able to participate in our product with the whole team.
What to expect from the hiring process:
Why you will love to be a CloudTalker:
🏖 Unlimited Paid Time Off & Volunteering Days
🏖Recharge Fridays once per quarter
🌍 Work 100% remotely or hybrid from our offices (Bratislava or Prague)
⏳ Flexible working hours
💲 Referral bonuses
🤩 Home office budget
🏋🏼♀️Fitness Allowance or Multisport card for CZ/SK
👥 Virtual & physical team buildings
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
👕 Company merchandise
💻 MacBook for work
About CloudTalk:
CloudTalk is an AI-powered business communication platform that boosts the power of the human mind. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
Empowered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9 and HenQ, we help 4,000+ revenue-driving sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Mercedes.
Our globally distributed team of 140+ professionals (20+ nationalities) is constantly growing. CloudTalkers work onsite from Prague and Bratislava, as well as fully remotely globally.
Together, we are on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.