Job Summary: The Virtual Engineer is responsible for infrastructure tasks including provisioning hypervisors, connectivity issues, upgrades, and day-to-day issues and audits. Design, build, administer, maintain, and troubleshoot complex VMware environments. Ensure utilization of proper change management procedures regarding the installation and testing of all upgrades and enhancements for VMware infrastructure. Troubleshoot problems and take corrective action on a timely and effective basis. Provide technical support to internal and external users.
Work Location/Days/Hours:
· US Remote
· Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays.
Key Responsibilities:
- Works appropriate level tasks and tickets in queue.
- Defines and schedules infrastructure maintenance.
- Develops standards and policies for respective technology domain.
- Monitors and maintains all virtual infrastructures.
- Works with vendors to resolve escalated hardware and software issues.
- Performs capacity planning and performance analysis of infrastructure.
- Develops projects to improve performance, efficiency, experience, capacity, etc. of environments.
- Acts as the primary interface for the client or project manager for basic to intermediate projects. Implement large, complex enterprise-class solutions using Citrix, Microsoft, and VMware technologies.
- Ensures the control, integrity, and accessibility of the VMware environment for the enterprise.
- Performs regular checks of system components for errors and application of necessary corrective action.
Qualifications:
- Bachelor’s degree in computer science, Management Information Systems, or a related technical field. At the Manager's discretion, 4 years of additional related experience may substitute for the degree requirement.
- Minimum of 4 years of technical engineering and administration experience with a minimum of 2 years commercial experience as a systems administrator with cloud platforms.
- VCP-DCV Certified.
- Experience working with the VMware and vSphere Suite.
- Knowledge of Linux or Windows OS.
- Knowledge of designing, building, implementing, analyzing, and troubleshooting distributed, highly available systems.
- Knowledge of Project Management methodologies.
- Understanding of services and protocols, configuration, management, and troubleshooting of hosting environments.
- Knowledge in the application of current and emerging network software and hardware technology and protocols.
- Basic working knowledge of fibre channel SANS, NFS and vSAN.
- knowledge of vROPS.
The following information is required by pay transparency legislation in the following states: CA, CO, HI, NY, and WA. This information applies only to individuals working in these states.
· The anticipated starting pay range for Colorado is: $89,300 - $130,900.
· The anticipated starting pay range for the states of Hawaii and New York (not including NYC) is: $95,000 - $139,260.
· The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. Information on benefits offered is here.#LI-MF1 #LI-Remote
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
