Vice President, Strategy & Insights

About us

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere. Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe. And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

About the role

The Vice President of Strategic Insights is responsible for delivering high-impact strategic insights for a global, multi-product, SaaS company.

This is a hybrid role in Austin, Texas (Tuesday, Wednesday, Thursday in office). 

What will you be doing?

• Collaboration with all various departments, including across products
• Provide leadership and guidance to product employees
• Cross-product Strategy
• Building and growing an analytics and insights capability to serve the cross-product focus

What are we looking for?

• Bachelor’s degree required, MBA or advanced degree preferred
• Ability to gather data from the market and customers to analytically determine business priorities
• Ability to work across multiple teams to ensure end results 
• Ability to work in a fast-paced environment
• Strategic Thinking
  • Demonstrates a clear understanding of how changes in competitors, clients, regulatory decisions and market segments affect Auctane‘s business.
  • Translates broad corporate strategies into clear, specific objectives and plans.
  • Creates plans that address specific business objectives or challenges.
  • Think two - three years ahead.
• Team Building and Leadership
  
  • Proven success at building, developing, inspiring, and retaining a high-performing team of competitive minded professionals in a fast-paced, collaborative global environment. Systematically develops employees through stretch assignments with specific development goals.

• Additional Management Responsibilities:

  • Performance Management: setting and managing goals, on-going coaching, corrective action, annual reviews, rewards/recognition, and team/individual development
  • Employee Life Cycle Management: headcount forecasting, job descriptions, recruiting/hiring, termination 
  • Governance: ensuring compliance to company policy/practice (e.g. attendance, behavior, workplace attire), ensuring compliance to employment law (e.g. time keeping, anti-harassment and diversity)
  • Leadership: ensures availability to staff, team building, building rapport with individuals, encouraging strong collaborative relationships between individuals and departments, facilitating a healthy work/life mix, solicits and applies feedback (internal and external to team), self-improvement as a leader/manager of people
  • Culture Ambassador: proactively demonstrate and cultivate a culture of cooperative collaboration, strong work ethic, solutions-orientation, quality focus, results-orientation,  relaxed/enjoyable atmosphere, team- and individual- celebration, and company/product pride

What will make you stand out?

• Five or more (5+) years of Ecommerce experience is preferred.
• Familiarity with global technology and e-commerce platforms.
• Tech or Financial Services Experience

The Tech

• Google Workspace suite

What do we offer?

• 📦 Discount on your personal shipment orders via stamps.com and GlobalPost.
• 💙 Charitable donation matching! We are happy to support your initiatives by duplicating the amount donated.
• 😊 Volunteer day. You can take 1 day off per year in order to participate in volunteering activities! We will love to see some pictures in our slack!
• Referral Fee 🔗 We need your support in hiring top-class talent! We offer a referral bonus of 500-5K, depending on the complexity of the role and the hiring process.
• ⚖️ Great work-life balance. We offer a flexible work schedule and will do our best to adapt to your situation. Working in a fast-paced environment can be intense, but that doesn’t mean you shouldn’t enjoy your free time!
• 💜 An inclusive and upbeat work environment Leave your suit behind... business casual, jeans accepted kind of place! More importantly, our company culture promotes diversity and inclusion. The personality and opinions of each of our team members are important and valid, and we aim to offer all employees a safe environment where they can be themselves and thrive.
• 🌍 A cross-cultural atmosphere We are a truly international team of over 20 nationalities that speak at least 10 languages. Our company language is English and all internal communication and company-wide meetings are in English.
• 🏟️ Company events Work hard, play hard! We do our best every day, even at our regular team-building events.
• 📺 Internal and external training, free access to online training platforms such as LinkedIn Learning.
• 🏠 We are a hybrid company. All team members at Auctane in Austin come into the office Tuesday-Wed-Thursday.
• 🌅 We offer 10 paid days off for U.S. holidays throughout the year!
• 🏐 Health and Wellness: The well-being of our team is super important to us. Choose from different options that help you focus on your health.
• 🛬Take the reins of your time off with our flexible PTO policy – because work-life balance should always be in your hands!
• 🏢 Attractive office space in the heart of central Austin, Texas (free drinks, snacks…)
• 🍽Indulge in weekly catered lunches at our office – a delicious perk to fuel your work.
• 🚗Free garage parking directly across from the office building.
• 🏋🏾‍♀️Fitness center in the office with Tonal Mirrors, Peletons, free weights, etc.
• 💪🏽We offer a gym discount program to help you stay fit and healthy!
• 🧘🏻‍♂️Find your zen right at the heart of our Austin office with weekly onsite yoga sessions – because balance is key to our vibrant workplace culture!
• 💰401k employer matching program – because your future deserves a friendly boost!
• 📚We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
• 🐶We’ve got your furry friend covered with pet insurance discounts.
• 📄Have a helpful legal sidekick right in your back pocket with our free access to Rocket Lawyer.
• 🩺Get ready for hassle-free healthcare from the comfort of your couch – we offer free Telehealth services to keep you feeling your best!
• 💆🏻‍♀️Treat yourself to relaxation on the regular – enjoy a monthly discount at Massage Envy.
• 👕Get ready to rock our brand with style – we've got awesome company swag to offer!
• ⭐️We conduct annual merit reviews to recognize and reward your hard work and achievements.
• 🏡BenefitsHub platform to obtain perks and discounts on auto/home insurance, pet insurance, travel, fitness, etc.
• 🚶🏽‍♀️Wellness programs with wellness discounts on medical benefit deduction and offers various company wellness activities/webinars and challenges such as Steps challenges and a Health Fair!
• 💲Health savings account employer contribution for HSA medical plan enrollees.

Equal Opportunity Employer/Veterans/Disabled

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