Vice President of Catering & Cafeteria Operations

We’re looking for a food service operations veteran to help us build the future of corporate catering and cafeterias; revolutionizing how companies feed their employees. As the Vice President of Catering And Cafeteria Operations you’ll own our entire operations function and will be responsible for building personalized onsite dining experiences for customers in 10+ cities across the U.S. You’ll work closely with companies of all sizes from the Fortune 500 to the mid-market to deliver amazing meal experiences that wow employees, while building strong processes and systems to enable your organization to scale efficiently. 

You’re a food service expert who knows how to create bespoke dining experiences when it comes to both offsite catering (corporate and events) and corporate cafeterias. You’re a strong leader who’s built high-performing teams from individual contributors (servers, chefs, etc...) to catering and operations directors. You’ve worked in a high-growth environment before and are willing to get scrappy to support our enormous customer growth with limited resources. Lastly, you’re a well known leader in the food service industry and can partner closely with sales and account management to help win new and grow existing customers.

This role reports directly to the CEO and will be a key member of our leadership team working with our product functions to deliver more value to our customers while partnering with finance and strategy to reduce costs by increasing their team’s productivity.

What you will do:

• Own our entire national onsite catering and cafeteria operations function; be responsible for hiring, training, coaching, and leading an organization of 200+ employees across all levels from onsite servers to operations directors.
• Be the catering and cafeteria expert at Zerocater. Partner closely with our customers to build bespoke/high-quality dining experiences that wow their employees; whether that be a cafeteria that feeds 3,000 people daily or a high-end event for 20 executives.
• Work closely with sales to win new accounts and grow our existing customers. Create high-quality RFPs and execute winning pilots to take customers from our competitors.
• Build strong processes, systems, and reporting to reduce costs and improve staffing efficiency while delivering the quality onsite dining experiences customers expect.
• Foster a high performing culture and push your teams to execute with discipline; be a strong leader in our company that inspires employees to perform while having fun.

Qualifications for Success:

• 20+ years of corporate catering and cafeteria experience owning both back of house food production and front of house dining experiences at large corporate food service providers (i.e. Bon Appetit/Compass Group, Aramark, Sodexo, ISS Catering, etc...).
• Have owned a large portfolio of high-value corporate accounts including both offsite catering and cafeteria customers. Accounts have high budget/service level expectations.
• A strong leader who has experience growing companies and motivating teams. Has led and mentored large teams across all levels and roles from part-time servers and chefs to full-time operations managers and catering directors.
• Are well known in the corporate catering and cafeteria industry and can help our sales team with introductions to customers. Have partnered closely with sales to build RFPs, present to executives, execute tastings and pilots, etc...
• Have worked in a high-growth environment where resources are constrained; aren’t afraid to execute tactically at the customer level while being able to zoom out to build processes and systems that enable us to scale and reduce costs.

*Please note this position is based in the San Francisco Bay Area and will require some travel.

What we offer: 

Not only will you have the opportunity to grow your career with other food-obsessed colleagues who have a shared passion for creating delight for customers, but you will also work alongside a highly collaborative team that values leading with trust and respect, and taking smart risks.

• 401k match with immediate vesting (we match up to 3% of up to 6% that you defer)
• Flexible PTO, 9 paid holidays, flexible sick time, plus 8 hours of volunteer time 
• Low to no-cost comprehensive health, dental and vision coverage (Anthem Blue Cross) 
• Employer-paid life, short-term and long-term disability insurance 
• $100 monthly wellness stipend
• $35 monthly internet stipend
• Equity 

Compensation: Base salary range $215k-$275k

“The shared meal elevates eating from a mechanical process of fueling the body to a ritual of family and community, from the mere animal biology to an act of culture.”

- Michael Pollan

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need assistance or an accommodation due to a disability, please contact us at [email protected].