Vice President, Acceptance Solutions Product Platform

Visa Acceptance Solutions is responsible for a portfolio of products that drive diversification of Visa revenue, differentiate our network, and deliver value-added solutions across other payment networks. We deliver value to our clients by developing solutions that address complex and emerging needs of merchants, acquirers and payment service providers. Our mission is to drive the future of payment acceptance, helping our clients navigate digital commerce complexities and address an increasing need for flexibility and agility.

Role Description

Visa is seeking a transformational leader with deep product management experience for the role of Vice President, Acceptance Solutions Product Platform. This is a critical leadership role that will drive the democratization and expanded access to payment services, making them accessible to a broadening array of constituents across the commerce ecosystem. This leader will set the strategic direction and commercialize our global payment management platform, connecting millions of merchants and hundreds of partners world-wide.  The role requires strategic collaboration with both internal and external ecosystem stakeholders to enable clients and partners to accelerate development of acceptance solutions via a rich set of modular services accessible through a common platform.

This role provides an exciting opportunity to lead a global team and collaborate with cross-functional leaders on product innovation initiatives to drive growth. The successful candidate will have a substantial impact on our entire Acceptance Solutions product line and strategy. This is a significant opportunity to shape the future of payments.

This role is based in the San Francisco Bay Area and reports to the SVP, Global Head of Product for Visa Acceptance Solutions.

Responsibilities

• Drive the integrated strategy and commercialization of Visa’s global acceptance platform. Lead stakeholder collaboration, platform product requirements definition, investment planning, product design and delivery.
• Lead collaboration and engagement with internal and external ecosystem participants for integration with the platform. Nurture and grow a global developer community.
• Enable product leaders to rapidly innovate new products that deliver compelling digital commerce experiences. Drive acceleration of new product innovation through the implementation of composable platform services that speed time to market for the payments ecosystem.
• Implement GenAI capabilities to transform customer and partner integration experience and productivity.
• Lead data driven analysis of platform performance to identify insights, make recommendations and support decision making across platform tenants.
• Lead the strategic and commercial aspects of the platform's development, working in close partnership with technology leaders, technical architects and engineers. Lead acceptance platform marketing and commercialization, including driving pricing and distribution strategies.
• Develop strategies and drive implementation of capabilities to enable world class platform reliability and performance.
• Ensure that the platform is available in global markets, adhering to local regulations and compliance requirements.
• Align platform investments and roadmap with Visa’s product priorities and long-term growth strategy. 
• Develop and grow a high-performing product management team with deep payment industry knowledge and scaled platform technical expertise. Coach and inspire a team to solve challenging customer problems and address market opportunities with innovative solutions that will propel Visa’s growth and leadership in payments.
• Lead product managers in designing, developing, and implementing platform enhancements that enable access and accelerate uptake of a global portfolio of Visa and partner acceptance products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 12 years of work experience with a bachelor’s degree or at least 10 years of experience with an Advanced degree (e.g., Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD.

Preferred Qualifications:

• 15+ years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD).
• 15+ years of experience leading a global, distributed, product management organization within a high growth business.

• Proven experience in managing large-scale software-as-a-service (SaaS) platforms.  Experience in product design of highly available, resilient, and scalable transaction-based systems.

• Deep technical competence. Demonstrated ability to drive strategies and collaborate with technical leaders on platform capabilities in the areas of scalability, latency and cloud deployment.

• Payments industry knowledge and acceptance solutions expertise.

• Experience in growing and developing a technology partner ecosystem.
• Demonstrated ability to drive product vision, strategy, and roadmap execution.
• Executive presence with an ability to influence and work hands-on with product, technology, and other cross-functional team leaders.
• Strong communicator with the ability to clearly articulate complex business and technical concepts in a simple and intuitive way.
• Demonstrated commercial acumen. Results oriented with the ability to prioritize across multiple initiatives.
• Experience working in Agile framework and matrixed organizations. Applied experience in defining, implementing, and continually improving product management processes, utilizing industry best practices.
• Applied change management experience in the adoption of modern product management practices and GenAI productivity enhancement capabilities.
• Customer-centric mindset with strong customer collaboration and management skills.
• Demonstrated experience in attracting, retaining, and developing teams of high-performing product managers within a diverse and inclusive environment.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 247,300 to 386,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.