This position requires 38-40 hours per week, entailing four weekdays and one in three weekends. There is opportunity to perform extra hours if desired. The position requires confidence, initiative and you will need to be adaptable to working in a fast-paced environment. We would love you to be able to multi task, have fun and most of all, love to learn!
Southern Animal Health (encompassing Melbourne Bulldog Clinic), is a state of the art, purpose built hospital located in the heart of Bayside. Since 2009, Dr Marcus Hayes has offered SAH’s less retail oriented, high level medical and surgical services. The practice has since attracted the highest quality vets and nurses who enjoy working this way.
We offer a low marketing philosophy concentrating on pet health rather than product sales. Our clinic has separate feline and canine waiting and consulting rooms, and provide advanced medical and surgical procedures, pet transport and extended hours seven days a week to keep our clients away from emergency centres.
You need not possess previous experience in the role however, you must have had a minimum of one years customer service experience (in any industry) and live reasonably locally. Driver’s license and car is a must.
Please feel free to explore our website for our philosophy as well as take a virtual tour around our practice.
Some of your responsibilities will include:
Reception duties including handling client enquiries professionally in person, by email and over the phone
Booking Appointments and controlling the schedule
General administration duties and associated tasks
Placing IV catheters
Taking bloods
Maintaining the overall hygiene of the practice, including surgical areas and equipment
Monitoring patients during and after surgery
Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care
Allocating surgeries to theatres and providing time frames to the surgical team
Hospital admission and discharge
Administering medications
Social Media Management
If you:
Possess a minimum 1-2 years customer service experience
Have your current driver’s license and vehicle
Live locally
Are flexible, friendly, dynamic and positive
Can work a min of approx. 38 hours per week, one in three weekends & public holidays on rotation
Have the ability to work collaboratively with fellow team members and build rapport with clients
Have strong communication skills and exceptional customer service
then please upload your cover letter and resume by applying online (emailed applications to the clinic will not be considered). Ensure you include the suburb in which you reside and your cover letter in order for your application to be considered.
Only shortlisted candidates will be contacted due to the large amount of applications we receive.
Sincerely,
Natalie Clarke
Practice Manager
Southern Animal Health & Melbourne Bulldog Clinic
www.SouthernAnimalHealth.com.au
www.MelbourneBulldogClinic.com.au
