SonarSource is hiring an

UX Researcher

Geneva, Switzerland
Full-Time
The impact you will have  

Ask a friend or colleague developer about Sonar or SonarQube. They have heard from us and will likely use the products. This is how significant our impact on the tech industry is.

The UX craft has been gradually evolving at Sonar, and there is still much to do. In 2023, UX benchmarked a solid stage 3 of the NNG maturity model at Sonar, with a strong appetite to evolve from there in the next few years. We hold ourselves to high standards, and we are looking for invested, resilient, and humble professionals to join us for the journey ahead.

You are not new to UX, but you know that there is a lot ahead to learn. You will be following a plan that was set, and you manage your own personal workload. You will be delivering on the agenda while being diligent in raising risks and obstacles to achieve objectives. Focuses on what the company and team need and contributes at a team and squad level. While in this position, you are expected to operate within the existing work framework.

You will work in a tech-heavy environment with engineers, UX Designers and product managers. You embrace and navigate the complexity of software development, dealing with terminology and taxonomy likely beyond anything you have ever faced, and be expected to deliver product experiences to one of the most knowledgeable, pragmatic, and engaged crafts in the digital space besides your software engineers.

On a daily basis, you will

  • You will identify new potential problems for users by autonomously driving user-related problem discovery and pairing with product managers to support business-related problem discovery.
  • You will autonomously drive studies that generate insights into the business or user problems we are attempting to solve, helping frame these problems and how much they affect the user or customer.
  • You will drive or support solution discovery stages in product development to map possible solutions and constraints and prepare the best options for users that engineering can build.
  • You will support the solution design stage ​​by evaluating candidate solutions, by picking suitable methods within given constraints.
  • You will assess a feature once it is out in the wild, measuring the impact and success of it versus what was initially planned.
  • You will participate and support Product managers in breaking down objectives into feasible, valuable, and timely delivery plans and roadmaps and providing insights to prioritize product opportunities.

The technical skills you will demonstrate

  • Quantitative Research
  • Qualitative Research
  • Information Architecture
  • Group facilitation
  • Interaction design
  • Systems thinking
  • Prototyping

The soft skills you will demonstrate

  • Communication
  • Curiosity
  • Adaptability
  • Empathy
  • Growth mindset
  • Planning
  • Negotiation

We will also expect a few business-oriented competencies such as Constraint management or understanding of the business impact as the effect of the work you deliver.
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