• Job title: UX Researcher Application
• Location: Utrecht, Netherlands
• Number of days on location required: 2x per week
• Mode- 6-12 Months Contract
• Requirements for submitting a CV: Must be submitted in Dutch
• Candidate should be fluent Dutch Speaker and ready to take interview in Dutch language.
Job Description:
Researcher works in design & research chapter with 20 enthusiastic professionals. And helps as UX Researcher with numerous issues divided over the triple diamond for 12 digital scrum teams in the Digital & Customer Interaction department.
We are looking for the following profile:
• UX researcher with 3+ years of experience
• Familiar with a range of research methods such as usability testing, concept testing preference test, surveys, interviews etc.
• Knows how to find the question behind the question and can formulate a clear research objective
• Is familiar with drawing up recruitment criteria and recruiting respondents
• Can write and present research reports in a catchy and concise manner
• Can convey the value of research well
• Has experience in working in multidisciplinary teams
• Is proactive with strong communication skills
At customer, you will support various business units in improving their products and services by conducting UX research and Customer Journey Mapping projects. You will work with both scrum (product) and business teams and stakeholders to understand customer needs and pain points and identify and prioritize opportunities and solutions to improve customer experience and achieve business goals.
Domains you will work in:
- Pensions
- Non-life insurance
- Advisor portal
- Funeral insurance
- Investments
Researcher works in design & research chapter with 20 enthusiastic professionals. And helps as UX Researcher with numerous issues
- Customer Journey Mapping for Funeral Insurance - with the aim of reducing the number of low-cost customer support questions from people who want to know how they are insured (what is covered), and whether that is enough. Based on thorough desk research, data analysis and listening to customer support conversations, we identified three areas of opportunity and organised design sprint-style sessions with stakeholders to co-create solutions.
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Be the first to apply. Receive an email whenever similar jobs are posted.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
UX Researcher Q&A's