UX Designer - Language Design (REF2382D)

Coming from a monolithic application landscape as baseline, Telekom Deutschland already made good progress in selected Greenfield areas like Fiber (“Gigabit Geschäftssystem”) and on decoupling the legacy backend landscape from fast-moving touchpoints with a basic set of German E-APIs. While the foundation of the transition is being laid, the need to accelerate and scale up these initiatives has become obvious to leverage the beforementioned advantages for the business.

The transformation, compared to simply evolving the Telekom Germany IT Strategy, is consisting of 3 new aspects:
 

1. Instead of so far driving the decoupling focused on the German organization, it is a clear goal of Telekom Deutschland to initiate the initiative as a joint program for all European Telekom locations. This will make the Magenta API a common northbound API layer for multiple, cross-European touchpoints for both sales and service, providing true omnichannel capabilities. Hence, we are now facing the challenge to:

• Significantly scale up the delivery organization to meet the ambitious timeline triggered by top management prioritization of the IT architecture evolution described.
• Align with DT EU in synchronizing our ‘API Specifications’ into new Magenta API, replacing the European HAL Approach and German E_API Approach
• Adjust to EU Governance and Prioritization for delivering API

2. A certain set of functionalities will be defined as central Digital Services, partly delivered by EU, DTDL and Telekom Germany. This set is not ready defined, and neither are the delivering instances  

3. Beside the alignment on M-API Specifications and central Digital Services, the 3 touchpoints (oneAPP, oneShop, MaVi) will be aligned for EU and Germany as well, meaning:

• Telekom Germany will adapt the OneApp approach from EU
• Telekom Germany will adapt the OneShop approach from EU
• EU will adapt the OneView approach, being the Magenta View for Germany refactored to become tenable for all NatCo’s

We are looking for an experienced UX-Designer/Technical writer with strong focus on language and text with a degree in journalism or German studies or similar.
 
Main tasks of this skill are:

• Excellent written and spoken German skills are essential
• Creation of user-oriented texts for the intuitive use of web interfaces, including button labels and understandable error messages
• Implementation or development of language guidelines
• Development of communication concepts for IT applications
• Supporting the team in creating texts
• Analysis of the target group, the market and the competition with regard to language use

Additionally, our way of working requires that you be a Team player with great Communication Skills, able to travel and produce out of the box ideas.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.