Job Summary:
The UX Designer role is an advocate of the customer. This role will play a vital role in supporting a global brand and bring innovative ideas to the table. This role’s designs & solutions will have a direct impact to the success of the company moving forward into the future. Using a combination of drive, data & creativity aligned with company-wide business goals this role will design and develop solutions that provide customers with the best possible shopping experience.
Job Expectations:
Designing solutions for an international e-commerce platform
Partner with multiple stakeholders to accomplish business goals & objectives
Utilizing customer data and insights to drive innovation
Access data to design and refine intuitive and highly functional flows across all platforms
Clearly presenting and communicating the creative vision and business thinking behind concepts in a coherent and inspiring manner. Be a user experience evangelist
Align how our design strategy impacts our customers & business goals
Be able to collaborate with a team in order to accomplish business goals
Reference industry best practices and trends, but not be afraid to be disruptive
Meet and exceed in the delivery of key project goals
Build and maintain positive relationships with business partners and other technology teams
The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.
Knowledge, Skills and Abilities:
Required:
Strong understanding of how to use data to interpret & measure outcomes
Deep knowledge of web and mobile design techniques
Deep knowledge and experience of user and market research
Balance needs for efficiency and speed
An online portfolio demonstrating your abilities
Excellent communication and presentation skills required
Exceptional customer service orientation and collaboration skills
Significant technical expertise, business sense and partnership with multiple departments
Proficient at gathering both internal and external data and turn it into decision making tools
Ability to work in a fast paced startup environment that runs in an agile manner
Experience designing user experiences and interaction design for web & mobile applications
Experience conducting moderated/unmoderated user testing, ux research a plus
Working knowledge of web/mobile technologies
Equipment Knowledge:
Experience with Microsoft Office Suite (Word, Excel, PowerPoint)
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Experience Requirements:
Generally requires one (1) to (3) years of experience designing consumer-facing products for web and mobile. Experience in e-commerce is preferred
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
