We are seeking a highly motivated and detail-oriented User Support Executive to join our global Data Science & Development Team. As a User Support Executive, you will primarily work with Business Analysts in the Dev Team to provide support to users of our proprietary platform, Nexus.
Nexus is MMR's internal end-to-end automated quant research delivery platform, which will handle a significant amount of quant research spend globally. Your role will involve becoming a knowledge expert on the Nexus platform, effectively solving and troubleshooting any queries from internal users such as researchers and programmers. You will also collaborate with the wider Data Sciences team, supporting online survey programming teams and participating in innovation and development as well as user testing.
About MMR Research Worldwide:
MMR Research Worldwide is a modern, forward-looking Market Research Agency with a global presence and a turnover of $75 million USD. We are a diverse team of over 200 research professionals encompassing data sciences, software development, marketing, insight, R&D, sensory science, and psychology. Our highly successful Dev team offers a friendly, collaborative working environment, and we are continuously expanding our global reach.
Responsibilities:
Requirements
Technical skills we are looking for:
Soft skills we are looking for:
As this is a global role, we require all CVs to be written and submitted in English
Benefits
At MMR, we're committed to ensuring the happiness and well-being of each employee, regardless of where they are in the world!
We offer a wide range of core and additional benefits to enhance your experience with us. Competitive salaries, genernous holiday allowances, and unparalleled training opportunities are standard here. Our vibrant culture, talented team, and focus on employee well-being is what makes MMR truly shine.