Hi, We’re AppFolio
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.
AppFolio is looking for a User Experience (UX) Designer to join our dedicated team creating a best-in-class experience for our property managers managing diverse portfolios of properties (including residential, affordable, student, commercial, and community associations). Our ideal candidate will be a proactive systems thinker who enjoys the challenge of working in complex, interconnected spaces and can context switch between longer-term projects and as needed support for ongoing product maintenance.
The UX Designer is a dedicated member of a small, cross-functional scrum team and is primarily responsible for understanding root customer problems and prototyping and validating design solutions made in collaboration with other team members. An evangelist for user-centered design, this individual has a unique talent and passion for translating complex tasks into simple interactions, driving ease of use as our key competitive advantage.
The ideal candidate will be an excellent communicator, a systems thinker, knowledgeable and eager to apply Agile and Lean UX techniques, comfortable in a fast-moving organization, and excited to collaborate with Software Engineers, QA Engineers, UX Designers, and Product Managers to build revolutionary software solutions.
Your impact
Collaborate with Engineering and Product Management to ensure a consistent and high-quality user experience across complex workflows
Collaborate with Product Management on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
Meet complex design challenges by participating alongside engineering, QA, and product in Lean UX-inspired activities such as design studios and story mapping
Ongoing, close collaboration with team members during each sprint, including impromptu discussions and brainstorming activities, as well as pairing with engineers on design feasibility
Supporting the team as needed with wireframes, flow diagrams, rapid prototypes, and mock-ups to communicate and validate design ideas efficiently
Facilitate user research, in collaboration with the team, to validate ideas and prototypes, as well as conduct ongoing usability testing of the working software
Evangelize a cohesive user experience via the consistent use of UI patterns from our design system
Qualifications
Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
A portfolio of software design that demonstrates your design process, skills, and creativity
Experience with a variety of UX deliverables (wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
Experience conducting user research, distilling data to insights, and using insights to inform the product experience
Excellent communication, collaboration, and problem-solving skills
Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
Advanced proficiency with design and prototyping tools, preferably Figma
Minimum of 2 years of experience in user experience design
Systems thinking mindset with the ability to understand complex system relationships and design UI and architectural solutions to evolve the system to meet new requirements
Compensation & Benefits
The base salary/hourly wage that we reasonably expect to pay for this role is: $104,000-$130,000
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
