Upselling Specialist

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll absolutely love it at Booksy.

The people you’ll like to work with and things you'll enjoy impacting:

As an Upselling Specialist, you will be responsible for promoting and selling the Booksy Boost product in accordance with company guidelines, and maintaining and developing the customer base. This involves doing a research about customers and collecting all relevant information, then conducting sales conversations (both phone and online) and presenting the full offers about Booksy Boost with active Booksy subscribers who are not flagged for fraud and do not currently have Booksy Boost activated.

Requirements

Essentially, to ensure you succeed in this role you’re going to need…

  • Around 2-4 years of Sales experience.
  • Knowledge and skills in sales techniques.
  • Good knowledge of Salesforce (conducting sales funnel, working on sales leads, reporting own activities, analysis of charts and sales and commision reports)
  • Ability to proactively use social media platforms (Facebook, Instagram)
  • At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.

Benefits

Some of the benefits we offer are:

  • This is a fully remote position, we take pride in being a globally distributed team.
  • Private medical care from Allianz health (subsidized by the company - various packages to choose from).
  • Multisport card (voluntary and unsubsidized - various options to choose from).
  • Additional life insurance from PZU (voluntary and unsubsidized).
  • Pethelp (voluntary and unsubsidized).
  • Online consultations with Psychologist Booksy (fully subsidized by the company).
  • Wellbeing tools (Worksmile and Officevibe).
  • Happiness Team initiatives.

Our Diversity and Inclusion Commitment:

We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at [email protected], so we can best support you.

Kindly submit your application and CV in English to ensure it is successfully reviewed.

Who Are We? We’re Booksy and we have a passion for appointments. Not only do we have a passion for appointments but we strive to make them as easy as possible. Booksy is an appointment scheduling app that helps health and beauty pros amplify their craft and run their businesses without worrying about the boring, nitty gritty details We know what you’re thinking—this is a young and fun company where happy hours are frequent and work consists of free snacks and socializing. Sounds ideal, right? Wrong. While we do enjoy the fun stuff, we take the most pride in owning our roles. Come to work and be present, engaged, and confident that the work you’re doing directly impacts the success of our company and our customers. We’ve come a long way, but we’re looking for people to take us above and beyond because we sure as hell have a ways to go. And on Thursdays, we work extra hard, because happy hour starts at 4 and we can’t be late. Before you get too attached, we want to be transparent with you. We are not hand-holders, or babysitters or a step-by-step IKEA instruction manual or a soccer dad holding a travel mug on the sidelines screaming at you to “trap, tap, and go!” We’re doers and seekers who are looking for people with grit, people who can take an inkling of direction, execute against it, and run like the freakin’ wind. We give you permission to ask for forgiveness.

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