Underwriting Services Assistant I

The Underwriting Services Assistant I is part of a team that is responsible for handling incoming and outgoing documents for the Underwriting Department. The Underwriting Services Assistant I reserves and rates new business submissions, indexes and routes incoming documents and reviews and approves print files for outgoing policy documents. The Underwriting Services Assistant I monitors and identifies experience rating and merit changes from NCCI and state bureaus and updates or assigns as needed. They maintain ImageRight files, monitor document imports and functions as a primary point of contact to identify and resolve import system issues with IT. The Underwriting Services Assistant I prepares and mails special handling documents and tracks and processes returned mail.

Principal Duties and Responsibilities;

1. Monitors incoming quote requests and reserves, rates and assigns new business submissions.
2. Scans, indexes and routes underwriting documents into business workflows.
3. Reviews NCCI and state bureau reports to identify experience rating, merit and risk ID changes and updates or assigns as needed.
4. Updates and maintains ImageRight files, monitors document imports, identifies import system issues and coordinates with IT to test and resolve import system fixes.
5. Reviews and approves print files for outgoing policy documents.
6. Prepares and mails special handling documents and ensures adherence to mailing requirements.
7. Tracks, updates and reprocesses returned mail.
8. Ensures that archived documents are stored and destroyed securely.
9. Assists with special projects and initiatives as assigned.

Requirements:

• A high school diploma or equivalent is required. One year of administrative experience preferred. Prior experience in insurance is helpful.
• Must have the ability to type with speed and accuracy and strong attention to detail.
• Must have strong organizational skills and have the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills required.
• Must be proficient with PC, Windows, MS Outlook, Word and Excel.

Our comprehensive benefits package includes all traditional offerings such as:

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&D and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identify Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 4 weeks of Paid Time Off (PTO)
• 10 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

• Flextime schedules
• Paid Parental Leave
• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non-profit of choice
• On-site fitness center (Maine only or fitness reimbursement
• Subsidized parking
• Sit-Stand desks & daily stretch breaks

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