Tupande Corporate Operations Associate

About One Acre Fund

Founded in 2006, One Acre Fund equips more than 4 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase her income and assets on supported land by more than 40 percent, while permanently improving her climate resilience. This is all made possible by our team of 8,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

Our Kenya program, founded in 2006, is our second largest. We operate under the farmer brand Tupande, serving over one million farmers and employing 2200 staff. We aim to transform every farming community in Kenya by delivering sustained food security and pathways to prosperity. tupande.co.ke.

About the Role

You will oversee visitor services, onboarding, and facility management, to ensure exceptional visitor experiences, secure and functional spaces, and ensuring that staff and guests are supported in well-maintained, safe environments. You will be a part of the Corporate Operations Department and will report directly to the Senior Manager, Corporate Operations. This role is based in Kakamega and is hybrid.

Responsibilities

• Lead all visitor, donor, and employee onboarding processes, ensuring smooth logistics, communications, and exceptional visitor experiences.
• Oversee daily operations related to facility maintenance and leasing, ensuring service quality, asset management, and timely completion of projects.
• Manage workstream budgets, analyze expenditures, and implement cost-saving strategies while maintaining high service standards.
• Recruit, train, and develop team members, fostering a collaborative environment, setting clear performance metrics, and preparing staff for leadership roles.
• Ensure compliance with safety protocols, monitor facilities for occupational health standards, and manage incident responses and corrective actions.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor’s degree in a related field.
• Minimum of 8 years of relevant experience, with at least 3 years in a comparable role.
• Experience and knowledge of facility operations, including housekeeping, building maintenance, repairs, and inspections.
• Experience and knowledge of facility-related processes, such as work order management, preventive maintenance, and emergency response procedures.
• Experience in visitor management and onboarding, including travel coordination, scheduling, and organizing itineraries for visitors and staff.
• Demonstrated proficiency in Google Workspace applications.
• Strong data management and business acumen.
• Exceptional project management and stakeholder management skills.
• People management skills.

Preferred Start Date

As soon as possible

Job Location

Kakamega, Kenya

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Kenya

Application Deadline

29 January 2025

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here ([email protected]), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.