Tree Care Account Manager

At BrightView, the best teams are created and maintained here.  If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We’re looking for a Tree Care Account Manager (TCAM). Can you picture yourself here?

Here’s what you’d do:

The Tree Care Account Manager (TCAM) serves as the primary contact for BrightView’s clients. This position builds and sustains long-term relationships, focusing on both client retention and ancillary sales, while providing oversight for field operations. This role provides supervision to the tree crews to assure that proper care and proper horticulture practices are being performed. Writing recommendations for pest control, disease control, fertilizer recommendations, pruning recommendations and any weed control that may be required. The TCAM collaborates with the vendors to assure that the recommendations are being followed and done in a timely manner, and also develops and implements best management practices on tree maintenance and safety.

You’d be responsible for:

• Manage the day-to-day operations of a commercial tree business.
• Ensure that customers are completely satisfied through effective communication, relationship building and regular site visits
• Schedule work, drafting work orders, and occasionally instruct crews on key elements of job scope/requirements to ensure that executed work meets the clients’ expectations. 
• Follow up with customers – resolving issues as needed. 
• Partner with the Maintenance Account Managers to ensure complete customer follow-up after job completion and that all work performed meets client expectations.
• Assist with business development, attend sales calls with Maintenance Account Managers for estimate requests.
• Submit final paperwork to accounting for billing and collection.
• Demonstrate role model behaviors on ethics and integrity as well
• Positively promote the Company culture, in particular, regarding safety, quality and customer service
• Work with Maintenance Account Managers in regional territories to develop Tree Care programs and estimates for new and existing clients
• Assist with crew training on proper Tree Care techniques and reviewing crew work for quality and efficiency
• Perform tree Maintenance to include the oversight of nutrition, pests, health, and vigor, weed prevention, diseases, and soil moisture
• Provide oversight and supervision to the maintenance crews, spray applications (in-house and subcontractors), inventory of chemicals and required reporting, and health and safety compliance
• Create opportunities for expansion of the Tree department
• Support and promote the current Safety program
• initiatives 

You might be a good fit if you have:

• ISA Certified Arborist highly preferred but not required
• Once hired, must be able to pass the Arborist certification (company paid)
• Qualified Application License
• Experience in outside sales, generating new business leads, and networking
• Strong communication skills (listening, oral and written)
• Strong interpersonal skills – able to build solid business relationships
• Able to multi-task and prioritize

Here’s what to know about working here:

Here at BrightView, we’re as passionate about caring for our clients as we are about caring for each other. Though we’re the nation’s leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home. 

If you’re looking to join a team of talented go-getters who tackle big vision projects other companies could only dream of, you just might have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there’s no limit to what we can do, and what you can achieve.

Growing Everyday

Like the communities we serve, you are on a constant path of discovery to shape your career and personal development. In addition to best-in-class opportunities and competitive salary, you may be eligible for benefits and perks like:

• Paid time off
• Health and wellness coverage
• 401k savings plan

Start Your Bright New Career Journey

BrightView is an Equal Employment Opportunity and E-Verify Employer.