Travel Tour Coordinator - Tour Time/ inspiresport

Travel Tour Coordinator  

Tour Time

This is an Office based role in Orewa, Auckland so you must live within a commutable distance.

Tour Time, as part of inspiresport are a leading Group Tour operator that has been in business for 30 years delivering group tours around the world.

They have built an industry leading reputation for creating bespoke tours both domestically and internationally for Sports, Music, Educational and Special Interest groups. Tour Time's exceptional H&S practices, financial security, and commitment to delivering Moments That Matter to our clients makes them the preferred option for groups wanting to travel. 

Due to some exciting developments we are now looking for an experienced Travel Tour Coordinator to join our team to coordinate & manage tours throughout the planning, delivery & post tour process. So If you're a highly motivated person with a passion for travel, we encourage you to apply for this exciting opportunity to join the team as we continue to grow and help create unforgettable tour experiences.

This customer focused role will take ownership of our school sports tours and trips and ensure the effective and efficient delivery of all administration, operational and organisation tasks. Exceeding our client’s expectations & providing outstanding customer service to encourage repeat bookings. 

No two days are the same in our team, but on a typical day you will: 

• Take ownership of group travel arrangements for sports, education and music travel projects from scoping, pricing to delivery and closing
• Be fully aware of the years tour schedule & workload
• Complete general administrative tasks as required, coordinating fixtures for a tour
• Ensure accurate costings & keep tour on budget
• Liaise with various stakeholders & suppliers both domestically & internationally 
• Regularly review existing contracts to ensure we are receiving the best rates in market 
• Take ownership of any task that is given and follow up with the most appropriate person in order to achieve task completion
• Proactively seek out opportunities to help other team members as dictated by the booking and urgency of the action required
• Use our company systems and takes personal responsibility for being knowledgeable of our products
• Show flexibility in multi-tasking in different areas as required by other team members
• Be the contact for party leaders ensuring all information is sent in a timely manner and strong relationships are formed.
• Have the opportunity to occasionally assist with on the ground operations of select trips