At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
Agent roles are entry-level positions designed for individuals with relevant experience who can contribute valuable expertise and complete specific, focused tasks. While not traditional internships, these roles provide an opportunity to gain hands-on experience in a structured setting. They are best suited for individuals who are ready to take on responsibilities and deliver results.
The Travel Support Agent is responsible for ensuring the seamless movement of our staff, including visiting faculty and experts, across our global business locations. This role is pivotal in providing comprehensive immigration support and advice to facilitate timely and compliant travel. You will work closely with employees, travel service providers and immigration officials to meet the organisation's mobility needs.
Employee Immigration Services
Relocation Services
Travel Planning and Coordination
Compliance and Risk Management
This role requires excellent organisational skills, a keen eye for detail, and the ability to handle multiple tasks simultaneously. You'll also have strong communication and interpersonal skills to effectively collaborate with employees, travel service providers, and immigration officials.
The ideal candidate will be customer focused with a commitment to providing high quality service, and has a strong eye for detail. The candidate will also have the following attributes
Location: Mauritius
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's