Travel Order Fulfillment Specialist

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve Booking.com with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 2400 passionate professionals is what makes us the industry’s tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Canada, Greece, India, Poland with the Athens office being one of the largest, hosting around 600 employees working from the center of Athens for the rest of the world.

Position Overview 

High quality in travel order is crucial to reach high standards in the financials. The travel order reflects the money flows in the OTA. The objective of the team is to ensure that all events to the travel order are recorded in a timely manner and in line with all relevant accounting principles. The team will work towards reaching the highest possible automation degree to reach a sustainable and scalable organization, by analyzing and mapping inflow of non automated transactions and drive automation initiatives. The team will work in close cooperation with various stakeholders and departments across ETG. 

This function is within the Finance department and the role is based in Athens. 

Responsibilities 

● Identify best practices and bring forth ideas on how to simplify, improve and/or automate the different processes 

● Follow the logic of the Travel order accounting to ensure better control and higher quality in our financials 

● Reach set targets and performance KPIs 

● Cooperate with other teams to conclude on outstanding issues 

● Work in close cooperation with Finance and Customer Services to ensure that processes and flows between the departments are followed and executed in time

Requirements

● Good understanding of financial flows and business logic

● Basic or advanced knowledge in the travel order, preferably both in Antares and D365

● Excellent written and verbal communication skills in English

● Seeking best practice implementation and driving ideas

● High attention to details

● Troubleshooting skills and strong, analytical problem solving skills

● Excellent knowledge of department tools and systems

● Self-driven, proactive and results oriented

Benefits

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility! #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need.
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡!) in central Athens. Just a short walk from the Ambelokipi Metro station.
• Growth – We believe in personal development and continuous education, thus we offer the opportunity of role-related training on tools and best practices.
• We also like to schedule company/department/team activities and events outside the office space!
• We have a relaxed & fun work environment where you can enjoy free breakfast coffee/tea, playing ping pong or video games.

At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.