- Logistical (“flow”) performance for parcel; Secure total logistical operational performance from end-to-end perspective. Monitor & Follow-up the shipments to secure availability for our buyers.
- Outbound Consignment Management; Responsible to execute all consignments from our warehouses (outbound), plan and execute consignment in order to secure availability which meet our buyers’ needs.
- Extra Ordinary Freights (EOF); Responsible to retrieve optimal solution, price and execute shipment for extra ordinary freights according to global working method.
- Daily operations; Reschedule and/or cancel parcel shipments and outbound consignments in case of logistical operational deviations. Suggest improvement potentials for parameters and set-ups affecting delivery planning and execution.
- Deviation handling; Work in close cooperation with internal and external stakeholders (e.g. carriers, SCO, suppliers) to solve operational deviations. Follow up operational deviations and search for solutions to avoid operational deviation in the future.
- Relationship Management; Work in close cooperation with our internal and external IKEA stakeholders (e.g., suppliers, SCO, transport service providers, and retailers) in respect of daily operations. Be active on the phone with our partners and secure clarification in written (written protocol). Building and maintaining strong relationships with our business partners.
- Communication; Secure proactive communication with internal IKEA supply chain stakeholders and external service providers, in particular in case of delayed and/or changed parcel deliveries.
- Customer Service: Secure a strong communication flow with our stakeholders and provide clear and professional guidance in topics and questions related to the daily end-to-end goods flow within the Transport Planners area of responsibility.
- Equipment Utilization; Secure optimal EQU in creation of outbound consignments.
- Process Development Collaboration; Contribute to development of the delivery operations process, systems, working methods and other steering documents. Collaboration with process developers to create better ways of working.
Knowledge
- Good knowledge in logistics, economics, business administration or relevant working experience.
- Capability of building effective and trustful relationships
- Good presentation and communication skills
- Knowledge of relevant tools and working methods in the Supply Chain
- Computer skills and high proficiency in Microsoft Office applications
- Fluent in English
Motivation
- The IKEA values reflect personal values
- Enjoys interacting with many different people and networks from within and outside IKEA and utilizes their contribution to the goal that has been set.
- Always strives to reach goals with a high level of energy and motivation
- An early adopter in terms of change, who acts as a change-driver
A desire to constantly improve business performance and become better
Capabilities
Job specific capabilities:
- Monitoring and deciding
- Supporting and cooperating
- Analyzing and Interpretating
Leadership capabilities:
Leadership is everyone’s responsibility at IKEA. Leadership behaviours differ depending on your position and your level of leadership – leading myself, leading others, leading leaders and leading matrix partners.
Entrepreneurship of the many is how we Inspire and clarify & Unleash entrepreneurs.
Performance with meaning is how we Create customer value & Lead with IKEA values.
Working together is how we Build strong relationships & Collaborate and co-create
This position will be based in Nantong. Please note that the selection process will take place continuously, which means that we may close the application process earlier than stated if we find the right candidates. So don’t delay, please send us your application in English as soon as possible.
Please note that we don’t accept application through email. All applications must be submitted through Smart Recruiters system.
