Title:
Transport Coordinator
Job Purpose:
To ensure efficient transportation of shipments through our vehicle fleet and local agent networks to comply with the company and customer requirements, maintaining safety and quality standards.
Main Duties and Responsibilities:
- Ensure that all Export / Import, International and domestic MAWB’s are prepared.
- Send pre-alerts to Marken office or agents concerned.
- Responsible for reviewing appropriate documentation, labeling and markings as included with each shipment.
- Responsible for Tracking / Tracing all inbound and outbound shipments.
- Advise Pickups and Deliveries delays in a timely manner.
- Responsible for preparing the Next Flight Out shipments.
- Responsible for replenishing with proper weight of dry ice on those shipments that require dry ice, as well as those that require Gel packs for temperature chain of custody.
- Confirm pieces, weights and dimensions after each collection and enter them in Maestro.
- Any late pick up or miss flights must be brought to the Supervisor attention and e-mail Customer Service team.
- Enter PODs in Maestro.
- Responsible for scanning, packaging, labeling Out bound shipments before tendering for final destination, either Domestic or International shipping.
- Ensure that all route legs are complete with all needed operational details and costs estimates entered in Maestro.
- Answer Domestic and International “internal” quotes.
- Check Export / Import paperwork to make sure they are complete.
- Post flight all departure to make sure shipments left on booked flight.
- Liaise with customs brokers to pre alert imports and follow up on clearance status.
- Responsible for performing other duties as required helping the Operations Team complete daily tasks.
Requirements:
- High School completion or equivalent.
- Knowledge of Export / Import processes
- Strong interpersonal relationship skills
- Ability to interact effectively in a team environment
- Excellent organization skills and precise attention to detail
- Strong oral communication and interpersonal skills
- Ability to set priorities and adjust accordingly
- Critical Thinking skills and can be trusted to make decisions independently
- Process-driven and able to follow procedures in an organized and efficient way
Marken is a wholly owned subsidiary of UPS and is a critical part of UPS Healthcare. Marken offers a state-of-the-art GMP-compliant depot network and logistic hubs for clinical drug product storage and distribution worldwide, and supports cell and gene therapy logistics services from clinical to commercial, while maintaining the leading position for Direct-to-Patient and Home Healthcare services, biological sample shipments and biological kit production.
Moving Our World Forward by Delivering What Matters.
