Translation Project Manager with German- TextMaster

Acolad is the global leader in content and language solutions. Its mission is to support companies in every industry to scale across markets and enable growth through cutting-edge technology and localization expertise. Established in 1993, the group is present in 23 countries across Europe, North America, and Asia, with over 1.800 employees supported by a network of +20.000 linguists around the world.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

We are currently looking for a Translation Project Manager with German to join our TextMaster team and cover for a maternity leave.

TextMaster is a rapidly growing tech company specialised in online professional translation, with over 10,000 customers in 110 countries worldwide, from SMBs to large corporate clients. The company is actively expanding (150% yearly growth) and has become the leading platform in Europe in less than 5 years.

TextMaster has been part of the Acolad Group since 2018.

As a Translation Project Manager at TextMaster, you’ll join a FAST-GROWING company with substantial international potential and a young, energetic team that is revolutionizing the translation and copywriting industries.

Responsibilities

• Coordinate your clients’ translation projects: analysis requests, quote preparation, translators/proofreaders team creation and project follow-up.
• Advise and accompany clients in order to fulfil their requests (briefing, assistance by telephone, e-mail, etc.).
• Provide estimates and recommend the most appropriate solutions to current and prospect clients.
• Supervise clients’ projects.
• Participate in the selection of translators.
• Ensure that the deadlines imposed by clients are respected and monitor the quality of the orders placed.
• Timely replies to client requests and maintain a high level of service.
• Handle potential client feedback.

In general, you´ll be responsible for ensuring that translation resources meet the needs of clients and supervise the quality of the delivered translations

Requirements

• Languages: Good level of German and fluent English.
• Knowledge of MS Office necessary.
• Previous experience in project management, customer care or translation.
• Excellent interpersonal skills.
• Strong capacity to work independently, take initiatives and respect short deadlines.
• Good organisational skills.
• Willingness to learn to use new technical tools.

Benefits

• Young and dynamic atmosphere, team spirit.
• Remote work.
• Benefits according to your location.