Transaction Monitoring Manager
India, Delhi NCR
Department: Operations Support
Who are Tide:
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
What we’re looking for:
A leader of large and complex operational teams, with fintech experience who will be developing and executing strategies for exceptional ongoing monitoring controls enabled through an understanding of product and technology. Someone who is passionate and positive about what they do, eager to make a difference and naturally takes ownership of projects and initiatives through to completion.
As a Transaction Monitoring Manager, you will report to the Head/ Lead of Ongoing Monitoring, managing operational teams dedicated to financial crime prevention. You will be responsible for driving ongoing improvement and management of ongoing risks and controls across the department. Working with the Product and Data teams to constantly improve and evolve our systems, for example refining the transaction monitoring rules to reduce false positives and catch more suspicious activity.
You will have passion and a proven track record for leading operational teams. You will align with Tide’s values of Member-first, One-team and Data-driven and thrive in a fast-moving and growing business. You will be responsible for the success of your different teams of Tideans, getting the best out of everyone around you, and you will work closely with our operations managers and quality assurance analysts to optimise performance.
You will have subject matter expertise in IN Financial Crime regulations, keeping up to date with the ever-changing landscape of financial crime risk. You will be able to interpret regulatory requirements and work closely with our product teams and policy and procedures manager to implement and embed relevant changes to ongoing monitoring controls. You will be able to think outside the box when it comes to methods of risk management.
You will also work collaboratively with the Second Line of Defence to embed policy decisions into operational processes. You must be able to challenge policy and process when you believe they are not optimal or fit for purpose. You will support the Head of Ongoing Monitoring and Product Owner with roadmap building and prioritising, based on regulatory requirements and risk to Tide.
As a Transaction Monitoring Manager you’ll be:
What makes you a great fit:
What you’ll get in return:
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
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