Office Location : Hyderabad
About Tide
At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
About the role
As an Ongoing Monitoring (L1) analyst you’ll be:
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Analysing transactions across a variety of payment types and products, looking for signs of Fraud
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Undertaking full profile reviews based on potentially suspicious triggers or periodic timeframes.
- Confident in calling out potential efficiencies in our tools and processes used for transaction analysis
- Be confident in using a variety of tools to undertake different types of investigations
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Managing your own case load to meet performance targets
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Consistently reaching the targets for Productivity and Quality
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Make recommendations for process improvements to prevent future occurrences of fraud
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Establishing good relationships with various departments throughout the organisation to ensure good operational synergy
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Participate in internal and external training programs related to fraud offences detection and prevention and other subjects that may form part of the day-to-day work requirements.
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Treating Tide members fairly by taking responsibility to ensure that their needs are met
What we are looking for:
You are open to flexible shift timings and patterns, it will be five days working with two days off not necessarily weekends.
- You have 1 to 3 years of experience in a Transaction monitoring, AML and risk related role, following UK regulatory requirements.
- You have a good eye for detail and are able to identify suspicious activity.
- You are able to work well as part of a team; decisive; goal-oriented; proactive
- You have strong understanding and experience of CDD and EDD processes
- You have experience within financial services e.g. Banking sector and Fintech.
- You have a genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude.
- You have a keen eye for process improvements, looking how we can work leaner and more robustly.
- You have an analytical mind and are able to digest large data sets and spot patterns and trends with ease
- You are a quick learner, explorer, multitasker and are happy to be in the defined shift
- You have exceptional communication skills – written and verbal – and are able to communicate with our members, internal stakeholders & regulatory bodies if required
What you’ll get in return:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
Tidean Ways of Working
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
