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Training and Development Intern

Austin, United States

A leading insurance company is seeking a Training and Development Intern to join the Claims Training and Development team in Austin, TX, for a year-long internship beginning Spring Semester 2025. This role offers a unique opportunity to contribute to a project aimed at capturing and preserving organizational knowledge while gaining valuable experience in training and development within a business setting.

Responsibilities

  • Interview experienced claims professionals to capture organizational knowledge and best practices.
  • Learn and implement the content governance strategy for policies and procedures.
  • Shadow the Training and Development team on process creation, implementation, management, analysis, and measurement.
  • Provide administrative support during the preparation and implementation of the annual claims trainee program.
  • Analyze current processes to identify gaps and areas for improvement in training.

Internship Details

  • Duration: 42 weeks (January 20 – November 21, 2025)
  • Location: Austin, TX (in-person with potential for limited remote work)
  • Hours: 20 hours per week in Spring and Fall, 32 hours per week in Summer
  • Benefits: Not included for internship positions.

Requirements

  • Enrolled in an undergraduate or graduate program for the entire duration of the internship.
  • Strong written and verbal communication skills.
  • Ability to work independently and collaboratively within a team.

Preferred

  • Previous work experience of more than three months and/or involvement with student organizations or similar experiences.

Benefits

  • Annual performance bonus and merit-based pay increase.
  • Lifestyle Savings Account ($1,000 per year).
  • Automatic 4% employer contribution to retirement plan.
  • 401k plan with 100% employer match up to 6%.
  • Student loan repayment matching in 401k plan.
  • Three weeks of vacation time.
  • Nine paid holidays and two personal days.
  • Day-one health, Rx, vision, and dental insurance.
  • Life and disability insurance.
  • Flexible spending account.
  • Pet insurance and pet Rx discounts.
  • Free on-site gym, fitness classes, and wellness resources.
  • Free identity theft protection.
  • Free student loan repayment and refinancing consultation.
  • Professional development and tuition reimbursement.
  • Employee referral bonus.
  • Free on-site snacks.

Pay Transparency
Base Pay Range: $23.95 - $29.59 per hour. This range is determined by various factors including experience, performance, education, and skills.

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