Traffic Operator / Scheduling - TV & Media

About the company

Pixelogic Media Partners, LLC, a subsidiary of the IMAGICA GROUP, is a global provider of content localization and distribution services for the media and entertainment industry. Built on advanced next generation workflows and operations in Burbank, Culver City, London, Cairo and Cape Town, Pixelogic services the industry’s leading content owners including the major Hollywood studios, broadcasters and digital platforms.

Pixelogic Media provides technology solutions to the entertainment industry. We are responsible for helping Hollywood Studios and content owners to get their content to global audiences by providing all language services including scripting, subtitling, access services and dubbing. Our products and services span the digital spectrum, from enhanced extras packages promoting digital purchase to physical disc authoring.

Our clients include major Hollywood studios and dozens of independent studios. To date, we’ve delivered thousands of titles to iTunes, Google, Netflix, Amazon, and others. We’ve created a large percentage of iTunes Extras titles available on the App Store, developed the specification of and delivered the first Cross-Platform Extras titles, authored more than eight-thousand DVDs, two-thousand Blu-rays, as well as award-winning tablet and mobile apps.

회사 소개:

Imagica GROUP의 자회사인 Pixelogic Media Partners(유)는 미디어 및 엔터테인먼트 산업 콘텐츠 로컬라이제이션과 배포 서비스를 담당하는 글로벌 공급업체입니다. 버뱅크, 컬버시티, 런던, 카이로, 케이프타운에 위치하여, 차세대 고급 워크플로우와 운영을 바탕으로 업계 주요 콘텐츠 사업자인 할리우드 스튜디오, 방송국, 디지털 플랫폼에 서비스를 제공합니다.

픽셀로직 미디어는 엔터테인먼트 산업에 기술 솔루션을 제공합니다. 스크립팅, 자막, 장애인 시청 지원 서비스, 더빙 등의 언어 서비스를 제공함으로써 전 세계 시청자들을 확보할 수 있도록 할리우드 스튜디오와 콘텐츠 사업자를 지원합니다. 저희 상품과 서비스는 디지털 상품 구매를 독려하는 특별 구성 강화에서 실제 디스크 저작에 이르기까지 디지털 스펙트럼 전반에 걸쳐 있습니다.

메이저 할리우드 스튜디오와 여러 독립 스튜디오를 고객으로, 현재까지 iTunes, 구글, 넷플릭스, 아마존 등에 수천 개의 작품을 납품했습니다. 앱 스토어용 iTunes 엑스트라의 상당수를 작업했고, 규격 개발 및 크로스 플랫폼용 엑스트라 작품을 최초로 납품했으며, 수상 경력이 있는 태블릿 및 모바일 애플리케이션뿐만 아니라 8천 개 이상의 DVD, 2천여 개의 블루레이를 저작했습니다.

Shifts available: Sunday-Thursday / Tuesday-Saturday

근무 요일: 일요일-목요일 / 화요일-토요일

Fixed-term to permanent contract
계약직에서 정규직으로 변환 가능

Responsibilities

• Review asset workability and task SLA’s for all work assigned to Mastering and Encoding lines of business to determine turnaround expectations and report on any due dates that are in jeopardy.
• Assign all work across 3 shifts to operators – load balancing the facility.
• Maintain a log of workflows and training status for all operators. Utilize this log when assigning tasks to operators to tasks.
• Facilitate handoffs between regional offices to ensure there is zero impact to company throughput by leveraging the different locations.
• Work with end to end operations team for task instruction improvements.
• Capture, report, and present relevant operational metrics.
• Track department capacity against assigned tasks – both current and future.
• Track estimated task SLA’s against historic actuals to better estimate future capacity and turnarounds.
• Work with client ops and technical ops teams to implement solutions to continuously improve company performance in both technical process and business process, where applicable and requested.
• Support Pixelogic’s vision and represent the best interests of both the customer as well as the company.
• Other duties as assigned.
• Help build and evolve the company and team culture.
• Work with management to proactively staff and manage resources based on forecasted revenue and company needs.
• Collaborate with software and technical operations teams to develop and calibrate technology to best serve the business.

• 영상 작업 시작 가능 여부 확인
• 기타 팀과 함께 잠재적 작업 기간 파악
• 3교대 근무 내내 시간에 업무가 골고루 배치
• 업무 과정과 신규 직원에 대한 교육 현황을 기록
• 지사간의 업무 인계
• 내부 업무 과정에 대한 통계 데이터 수집 및 발표
• 부서의 업무량을 감시하여 현재와 미래의 케파를 예상
• 업무 수행 동시 이전 데이터를 참고하여 잠재적 케파 예측 및 개선된 업무 타임라인 생성
• 클라아이인트옵스 (Client ops)와 테크니클옵스 (Technical Ops) 협의하여 내부 업무 프로세스 최적화
• 픽셀로직 비전을 충실히 수행• 기타 관련 업무• 회사 및 팀 문화 구축• 경영진과 협력하여 예상 수익 및 회사 필요에 따른 인력과 리소스 관리• 개발팀과 협의하여 내부 기술 최적화

Requirements

• Fluency in English
• Bachelor’s degree required
• 3+ years of experience in high performance leadership, management and client servicing roles
• Strong knowledge of Mastering, Packaging, Localization and media services for episodic series
• Demonstrated excellence with highly detailed production workflows and execution
• Familiarity working in a technology focused environment
• Managerial level skills with computers, Microsoft Office, and using different software
• Excellent verbal and written communication skills
• Proactive mindset that is solutions and service oriented
• Ability to multi-task while also maintaining focus and attention to detail
• Professional and levelheaded demeanor under all circumstances
• Ability to perform under pressure and meet deadlines with changing and complex priorities
• Must be flexible with availability via phone, email and text (AM, PM, weekends)

자격 요건

Equal Opportunity Employer

We are an equal opportunity employer. Our employment decisions are made without regard to race, religion, color, gender, gender identity, disability, age, sexual orientation, national origin, marital status, citizenship, veteran, military, or any other legally protected status.

고용 평등 기업

저희는 고용 평등 기업으로, 인종, 종교, 피부색, 성별, 성 정체성, 장애, 나이, 성적 지향성, 국적, 결혼 유무, 시민권, 참전용사, 군인 혹은 기타 법적 보호를 받는 지위가 채용 결정 시 아무런 영향을 주지 않습니다.

Benefits

• Robust pension plan
• Global company with a diverse and inclusive environment
• Career development
• Collaborative, team-based structure

혜택