We are seeking a Traffic Operations Technician for a 6-month contract (with option to extend) in Nashville, TN. These roles will be onsite, working in an operations center, working the second shift from 1:30 pm- 10:30 pm on Tuesday and 1:00 pm- 10:30 pm during Wednesday- Friday.
In these roles, you will:
- Operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- Monitor roadways via CCTV surveillance cameras and detection systems.
- Monitor all traffic devices and computer equipment associated with the system.
- Maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
- Continually checks the accuracy and validity of the messages displayed on all DMS and 511.
- Be aware of all 511 messages broadcasted on a particular system.
- Enter incident information into computer systems using traffic software.
- Become familiar with the roadways and understands the purpose and location of each traffic device (i.e. detector stations, CCTV, and 511).
- Alert operator staff to new and existing memos.
- Detect, dispatch, monitor, and document roadway incidents.
- Confer with partners (highway patrol, Service Patrols, Local Law Enforcement, Fire Rescue, etc.) as well as adjacent Traffic Management Centers or other DOT Regions to coordinate resources for incidents that may affect regional travel.
- Dispatch Service Patrols and assists Service Patrols with other tasks, such as phone calls, etc.
- Customer Service
- Dependable
- Detail oriented
- Dispatch experience preferred, but not required.
This 6-month contract will be onsite/in the office Monday-Friday in Nashville, TN.
