[The Netherlands] QMS Specialist EMEA

We are looking for a System Administrator / Key User / Trainer for Santen EMEA QA organization for key electronic Quality Management Systems with at least one year experience in the pharmaceutical industry and with practical knowledge of eQMS Systems (Veeva / Trackwise / SF-LMS/ SAP QM).

Key Responsibilities & Accountabilities

• Documentation Management (Veeva Quality Docs):
  • VQD Business Administrator
  • System Key User and account management
  • Trainer of VQD System and setting new user instructions
  • Member of the VQD Workflow Controllers team
  • Document hierarchy management
  • Document workflow controller and life cycle management
  • Read & Understand training assignments
  • Regular reporting of KPI’s related to VQD.

• Quality Management (TrackWise):
  • System Key User / Trainer.
  • Member of the Global Trackwise Key User team
  • Account Management and reporting

• Training management (Success Factors, Veeva - Learning Management System):
  • System Key User for LMS tools.  

• Training Process Management:
  • Support line managers, and training process owner, with training related to eQMS.
  • Organizing and performing F2F/on-line trainings
  • Maintenance of training matrices related to eQMS systems.
  • Reporting and follow-up of training completion  

Essential

• HBO / Batchelor’s / Master degree in life sciences.
• Fluency in spoken and written English

Desirable

• Project management

Grow your career at Santen

A career at Santen is an opportunity to make a difference. Through our long-term vision outlined in Santen 2030, we are committed to being a Social Innovator - addressing the social and economic needs of people with visual impairments. We have team members around the world using their diverse talents to unlock new modalities and drive innovations for patient outcomes, education and treatment. At Santen, we believe in empowering all our team members with flexible ways of working and a highly inclusive work environment.

The Santen Group is an Equal Opportunity Employer. We are committed to building diverse teams and ensuring a safe and inclusive physical and virtual workplace for every one of our team members. All employment decisions are based on business needs, role requirements and individual qualifications regardless of race, color, ethnicity, national origin/ancestry, religion, sexual orientation, gender, gender identity/ expression, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.