Wolf & Badger is on a mission to make retail fair. Working to support our community of 1000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.120 people currently located between London, Málaga, New York, and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us here.
We are currently recruiting for a part time Sales Associate to join our store team in London, Soho.
You will work 3 days per week of which at least one day will be a weekend day until 20th January 2024.
This role is ideal for skilled sellers. Commission for personal sales is very generous and uncapped.
The successful candidate will be the ultimate brand ambassador for Wolf & Badger in increasing brand awareness, driving sales and handling relationships with customers and brands. The successful candidate will be confident in handling relationships both in-person and via digital channels.
Note that this is a retail role and will therefore include work on weekends and varied start and end times.
Duties will include:
- Drive sales amongst loyal and new customers, both in-store and online
- Handle ongoing relationships with brands stocked in the stores and online
- Offer online support to both customers and brands (including basic technical support)
- Manage and move stock and handle supply-chain issues, particularly for items displayed in-store
- Engage in visual merchandising of displays in the store
- Take responsibility for delivering the highest possible level of customer service
- Ensure the store is maintained and in pristine condition at all times
- Get involved in other ad hoc projects and tasks as might present themselves in a high-growth company
This position reports to the Kings Cross management team.
Requirements
Key skills and requirements for the role:
- Confident and skilled in making sales
- Well organised with sharp attention to detail
- Great inter-personal skills
- Champions small and ethical designers
- Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us.
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Must thrive under pressure and enjoy a challenge
- Some lifting will be required
Benefits
Benefits include:
- £13.15 per hour plus a generous uncapped personal sales commission!
- Meaningful work. You'll be part of a trailblazing B-Corp which is changing the e-commerce landscape - for people and the planet!
- Hybrid working policy with a creative work environment in central London
- 25 day holiday allowance in addition to bank holidays
- Paid volunteering leave, pet-ernity leave and heartbreak leave
- Quarterly Wellness Wallet - to spend on products and services which are meaningful to you
- Subscription to Yulife health and wellbeing app
- Opt in health insurance plan
- Cycle to work scheme
- Ample paid sick leave to support mental and physical health
- Staff discount across Wolf & Badger, in store and online.
Wolf & Badger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
