Temporary Audience Development Coordinator

The Temporary Coordinator, Audience & Community Marketing position is a critical part of the Forbes Audience Development & Community Marketing team. Reporting to the Executive Director, Audience and Community Marketing, this rising star will support the team in growing the audience for Forbes in-person, virtual and hybrid events. The coordinator will collaborate with many departments and encompass a wide range of marketing functions. This role is ideal for someone highly organized, thrives in a fast-paced environment and is eager to learn. 

Responsibilities:

• Event Community Marketing:
  • Work across business groups to define and execute opportunities for live marketing, audience growth & data acquisition, across multi-channels: newsletters, partners, house ads, organic and paid social.
  • Draft copy to align with event campaigns that will be utilized across multiple channels (email, social, newsletter, etc.)
  • Build landing pages for assigned events via WordPress.
  • Build registration modules in the ticketing platform (Bizzabo)— create discount codes, set up confirmation emails, etc.
  • Research additional resources and vendors to enable audience/database growth esp. as it relates to the communities we serve.
  • Maintain event timelines, and meeting schedules, and help manage the marketing process from planning through approval including stakeholder communication.
  • Create operational emails and work with the Demand Gen team to execute in a timely manner.
  • Collaborate with various internal stakeholders to coordinate marketing initiatives.
  • Proof Marketing Emails: review emails across the team before deployment to ensure no errors have been made (typos, grammar, formatting etc.)
• Reporting & Database Management
  • Track and maintain WOW and YOY event analysis, BIPOC reports, post-event data folders and more.
  • Work with the entire AD team to implement digital surveys focused on virtual and in-person experiences and identify future improvement opportunities.
  • Work with audience and community marketing counterparts to ensure database crossover and overuse are minimized.
• Customer Service:
  • Help maintain multiple event mailboxes, ensure all customer inquiries are met and any issues are forwarded accordingly in a timely fashion.
  • Respond to inquiries and responses and convert prospects by email and phone accordingly.
• Onsite Event Responsibilities:
  • Assist with setting up onsite technology needs at registration
  • Present yourself professionally and kindly as you are the first person someone interacts with at an event
  • Understand all possible questions from attendees as you also serve as a help desk to ensure they have everything they need
  • Work with the logistics team to understand your role and call times for the event

The ideal candidate:

• Based in the New York Metropolitan area
• Excellent written and verbal communication skills
• Highly organized with incredible attention to detail; can prioritize and multitask and pivot on a dime
• Ability to work in a dynamic, constantly changing and fast-paced environment
• Curious, likes to learn new things, delve into complex problems and recommend solutions
• Understanding of tools including Microsoft Office Suite, Salesforce, Pardot and Event Registration Platforms.
• Positive ‘can-do’ attitude
• 1-3 years of relevant event marketing experience
• A. degree from a four-year college or university, preferably in the field of marketing, advertising, journalism, public relations or equivalent experience

The hourly rate for this role is $28.00 - $31.00.

Forbes has estimated the compensation range set forth above in good faith.  The compensation range is what we believe we will offer, and ultimately pay, a successful candidate.  In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so.  Should we make any such changes, this advertisement will be revised to reflect such revisions.  We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes.  Thank you for your interest in joining Forbes!

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