Wolf & Badger is on a mission to make retail fair. Working to support our community of 2000+ independent designers from around the globe, we connect customers with ethically sourced fashion, design, home and beauty through our online marketplace and flagship stores in London, New York City and Los Angeles. We are a rapidly growing scale-up business, now entering an exciting new phase of growth and looking to expand our team of c.110 people currently located between London, Málaga, New York and Los Angeles. We are a Certified B Corporation, with social and environmental purpose at the core of everything we do, read more about us here.
We are looking for a temporary part time retail sales associate who is passionate about independent and sustainable brands to work in our store in Soho, New York City over the festive period. The successful candidate will be the ultimate brand ambassador for Wolf & Badger and our brands with the ultimate goals of driving sales and providing an unparalleled customer experience. Note that this role requires weekend availability.
You will work a minimum of two days per week of which at least one day will be a weekend day until 20th January 2024.
This role is ideal for skilled sellers. Commission for personal sales is very generous and uncapped.
Duties:
- Deliver the highest level of customer service
- Educate customers on the Wolf & Badger concept and key selling points for each of our community of brands
- Develop new and maintain existing relationships with our best customers in order to achieve sales goals
- Provide styling advice and drive multi-item transactions
- Engage in visual merchandising of displays, and ensure the store is maintained and in pristine condition at all times
- Work with content and marketing teams to assist with the production of relevant in-store videos, photos and other creative materials for social media
- Work with brands and events teams to help produce and execute in-store events
- Support our customer service team with store-related customer inquires
- Manage stock inventory and deliveries; execute the delivery and return of stock from and to our brands
- Contribute to the organisation and maintenance of the store stock room
- Foster an environment of teamwork, trust and collaboration with peers, customers and other departments
Requirements
Key skills and requirements for the role:
- Confident and skilled in making sales
- Fashion retail experience
- Well organised with sharp attention to detail
- Great inter-personal skills
- Champions small and ethical designers
- Cultivates long-term relationships with customers, going above and beyond so they have a great experience every time they shop with us.
- Excellent verbal and written communication skills
- Confident using a variety of software and strong with technology
- Must thrive under pressure and enjoy a challenge
- Some lifting will be required and the store has stairs
- Flexible schedule to meet the needs of the business, including weekends
Benefits
Benefits include:
- $20 per hour + a very generous personal sales commission
- Flexible schedule and no working on Christmas Day or Thanksgiving
- Wellness Wallet - to spend on products and services which are meaningful to you
- Staff discount across Wolf & Badger, in store and online.
- Creative work environment with regular events, influencer and stylist visits, opportunities to contribute staff-style content and more!
- Meaningful work! We are a B Corp who are leading the change to responsible retail. You will champion sustainable, ethical and beautiful wares made by small independent designers.
Wolf & Badger is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. We welcome applicants from all walks of life!
