Telephone Sales Consultant | Wellington

Join Rentokil Initial, a global leader in providing solutions for hygiene and pest control. We are seeking an enthusiastic and driven Telephone Sales Consultant to support our sales efforts and engage with existing and potential clients. 

In this full-time, permanent office-based position, you will be working in your own territory, selling a range of our Residential and Commercial Pest Services.

Please note that applicants must have the right to live and work permanently or long-term in New Zealand.

Benefits: 

  • Working for the world’s largest pest control company.
  • Southern Cross health insurance for you and your family.
  • Comprehensive training in our products, services and safety practices.
  • Ongoing learning, development and career progression.
  • Work-life balance, while being part of a respected and stable brand. 

Key Responsibilities:

  • Conduct outbound calls to generate and convert business opportunities with prospective and existing customers. 
  • Deliver outstanding customer service on every incoming call while proactively seeking out sales prospects.
  • Ensure that the entire sales process is carried out efficiently to achieve customer satisfaction.
  • Provide troubleshooting and ongoing support, ensuring that customer issues are effectively resolved.
  • Oversee the daily administrative tasks related to your customer accounts.
  • Plan and organize effectively to respond promptly to customer requests and adapt quickly.

Requirements:

  • Experience working in telesales or call centre environments is essential.
  • Strong communication and interpersonal skills.
  • Proven ability to identify potential customers and convert enquiries into sales.
  • Capable of building strong and beneficial relationships with clients.
  • Demonstrated problem-solving abilities.
  • Self-motivated with a focus on achieving sales targets.
  • Strong organizational skills to effectively handle territory management.
  • Ability to thrive in a fast-paced environment.
  • Ability to remain calm under pressure while maintaining a positive and friendly tone. 
  • Proficient in establishing first-time contact with prospective customers.

Successful candidates must complete a pre-employment assessment, including medical, reference, and criminal background checks, meeting Rentokil Initial's satisfactory criteria.

About us:

Rentokil Initial operates in New Zealand under the brands Rentokil, Initial and Ambius. As an international business services company, we employ over 57,000 employees in over 80 countries, bursting with passion and pride to make a positive difference for our customers and communities. 

We hold strong to our values of Service, Relationships and Teamwork. What truly sets us apart is our people. We are a friendly and supportive team, driven by a passion to help protect people, enhance lives and preserve our planet, every day.

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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