Technology Specialist - M365 Copilot - R01542014

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.

As a Technology Specialist Copilot, you are responsible for the success of Copilot for MS 365, by training people, leading technical workshops, proofs of concept, change management, extensibility, etc.

As a MS Copilot Technology Specialist’s (Copilot TS) your main goal is to win the technical decision of customers to purchase and use our technology.  You will work in a team, enabling the customers through digital transformation by leveraging the Modern Workplace of MS 365.  You are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for sales people to further pursue. As a Copilot TS, you work within a virtual team of technical, partner and consulting resources to help educate our customers at a technical level, demonstrate, and prove our solutions, and win the technical decision allowing the team to achieve the desired expertise.  Being part of this team will allow you to maintain and develop your deep technical expertise across MS and non-MS cloud-based infrastructure technologies.

 

•                     Solid technical consulting experience

1)      OR Bachelor's/ Master's Degree in Computer Science, Information Technology, or related field and solid technical consulting experience

2)      OR equivalent experience.

•                     Solid experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.

 

•                     Certification in relevant technologies or disciplines (e.g., Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

 

•                     Solution Design & Proof for Teams: You will demonstrate (e.g., Architectural Design Sessions, and Proof of Concept sessions) Copilot for MS 365, MS Teams; presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning; applying sales methodologies; leveraging partner/customer teams as needed.

•                     Build Strategy for Copilot: You will provide strategic, technical, and partner input based on Microsoft capability at the account level, leveraging knowledge of partners, open-source solutions, and competitors in the Copilot for MS 365. You will take knowledge of customer feedback, specific MS Teams solutions, and their context in a competitive landscape and deliver core competitive knowledge back to engineering teams to enhance MS Teams capabilities and to develop compete strategies.

•                     Scale Teams Customer Engagements: You will reach out to customers proactively and independently using knowledge of customer context; expertise in Copilot for MS 365 along with other technical and industry knowledge. Leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams including partners and CSU, leveraging knowledge of processes (e.g., Managed Service Provider [MSPand leveraging foundational knowledge of resources.

•                     Education: You will present and train the users in productivity tools such as Word, Excel, Teams, Bing, and PowerPoint. You will proactively identify learning gaps, Conduct office hours to respond to any queries; monitor & respond to internal tech community posts, attend community calls, sessions, hackathons, etc. Communicate with customers, partners, and senior colleagues to expand knowledge of architecture and demonstrating new and updated Microsoft Teams products and services.

•                     Scale the Team: You will act as the liaison between the customer and team and facilitate team’s resources and processes.

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Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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