Technology Program Manager, Strategic Sourcing

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

This role can be based in Atlanta, San Francisco, Mountain View, New York or Chicago.

We are looking for a Technology Program Manager to join our team responsible for managing the Source to Pay (S2P) platforms and systems administration within LinkedIn’s Global Strategic Sourcing (GSS) organization. In this role, you will collaborate with team members to support, enhance, and deliver new features and tools, focusing on providing a seamless user experience. The ideal candidate will work closely with partners to address system pain points, prioritize enhancements, and drive continuous improvements. 

Responsibilities: 

• Collaborate with team members to manage configurations for S2P tools, ensuring smooth operation and an exceptional user experience. 
• Own technology improvement projects by crafting project plans, tracking progress, and communicating project updates to stakeholders and senior leadership.   
• Provide prompt, proactive support to internal teams, ensuring high responsiveness and attention to detail when addressing system issues or user requests, while maintaining a strong focus on delivering outstanding service. 
• Work as part of the team to implement new features and platform upgrades, contributing to the prioritization of enhancement requests and coordinating User Acceptance Testing (UAT). 
• Partner with cross-functional teams to address user needs, troubleshoot system issues, and identify opportunities for improvement. 
• Serve as a subject matter expert (SME) for S2P tools within the team, providing guidance and training to end-users and stakeholders. Proactively identifies business problems at the root of complex situations and develops recommended solutions. 
• Contribute to the creation and maintenance of Knowledge Base articles and system documentation. 

Basic Qualifications: 

• BS/MS degree in a Business Administration, Information Systems, Computer Science, or a related field or equivalent experience.  
• 6+ years of experience in program management, business systems analysis, systems administration, or related roles. 
• 6+ years of experience with implementing and managing enterprise platforms (e.g., Salesforce, ServiceNow, Coupa, Workday). 

Preferred Qualifications: 

• Experience with S2P platforms and contract lifecycle management (CLM) tools, such as Coupa, Conga, ZIP, or similar systems. 
• Experience working within a global strategic sourcing or procurement organization. 
• Familiarity with Agile or other project management methodologies. 
• Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel). 
• Excellent communication skills, with the ability to present technical concepts to both technical and non-technical stakeholders. 
• Strong collaboration and relationship-building skills. 
• Strong technical troubleshooting skills and the ability to resolve system-related issues promptly. 
• Familiarity with Robotic Process Automation (RPA) concepts and projects.  
• Prior experience leading new S2P system implementation and/or system migration.  

Suggested Skills: 

• Systems Administration 
• Troubleshooting 
• User Experience (UX) 
• Communication & Stakeholder Management 
• Project & Change Management 

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $84,000 - $137,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits. 

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

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If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

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Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

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