Technology Operations Manager

Vast is looking for a Technology Operations Manager, reporting to the CIO, to support the development of the systems that will be required for the design and build of artificial-gravity human-rated space station.

This will be a full-time, exempt position located in our Long Beach  location. 

Responsibilities: 

• License Management: 
• Oversee the entire lifecycle of software licenses, including acquisition, renewals, and decommissioning 
•  Monitor usage against existing licenses to forecast demand and ensure compliance 
• Develop and maintain a centralized license management system to track and optimize usage 

•  Purchasing and Procurement: 
• Facilitate the purchasing process for technology-related assets, including software, hardware, and services 
• Coordinate with vendors for price negotiations, procurement of quotes, and approval of purchase orders (POs) 
• Ensure all purchasing activities comply with company policies and industry regulations 

• Vendor and Contract Management: 
  • Serve as the primary point of contact for vendors and service providers 
  • Manage and negotiate Non-Disclosure Agreements (NDAs), service level agreements (SLAs), and other contracts related to technology acquisitions 
  •  Work closely with requestors of technology features to ensure alignment with business objectives and garner necessary support  

• Process Improvement: 
  • Identify and implement process improvements across IT, InfoSec, and Information Systems, with a focus on optimizing the purchasing and procurement processes 
  • Collaborate with cross-functional teams to streamline workflows, reduce costs, and enhance efficiency 
  •  Conduct regular audits of technology processes and suggest areas for improvement 

• Forecasting and Budgeting: 
  • Assist in the development of the IT budget by forecasting future license needs and aligning them with business goals 
  • Monitor and report on technology spending against the allocated budget 

Minimum Qualifications:

• 4+ years’ experience in a similar role 
• Strong understanding of software license management and compliance 
• Broad understanding of IT systems life-cycle management
• Experience with vendor management, including negotiations and contract management. 
• Proficiency in using procurement and license management tools. 
• Strong analytical skills with the ability to forecast needs and manage budgets. 
• Experience working in design or manufacturing technology support role Experience interacting with Finance and Accounts payable teams 

Preferred Skills & Experience:

• Experience with facilities within an aerospace industry
• Familiar with space planning procedures and operations
• Knowledge of computer applications and the ability to easily navigate through different computer software programs
• Ability to create and update request for proposals (RFPs), purchase orders (POs) and facilities work orders in an enterprise resource planning (ERP) software
• Ability to work effectively in a team environment
• Ability to make independent judgments with limited information
• Communication skills for relaying data (verbally and in-writing) between other employees, vendors, and customers
• Logical and strategic approach to solving problems
• Ability to read and understand basic floor plans
• Comfortable working in a high-stress environment balancing several projects at any given time, and the flexibility to adjust for abrupt changes in strategic direction.

Additional Requirements:

• Ability to thrive in ambiguous environments, passionate about technology and finding ways to increase efficiency and have an untiring focus on excellent results 
• Strong verbal and written communication skills 
•  Working knowledge of design principles 
•  Experience in process improvement methodologies is a plus 
•  Familiarity with Atlassian tool set (Confluence, JIRA) and their licensing model 

Pay Ranges: 

• Level 2: $94,300 - $135,700
• Level 3: $122,500 - $176,000