Objective
This position is responsible for troubleshooting and performing on-site, truck and/or bus repair jobs.
Responsibilities
Primary Responsibilities:
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Performs scheduled services and repairs on truck or buses (engines, drivetrain, chassis, electrical systems) in the field using proper tools and procedures
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Ensure all documentation is completed accurately and efficiently; work orders, service reports, allocation of time, and tracking parts
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Maintain customer satisfaction by ensuring customer needs and deadlines are met
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Complete all scheduled repairs in a safe and efficient manner
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Follow all safety and contamination control rules and regulations
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Adheres to all safety rules and maintains quality housekeeping in work area
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Maintain company issued equipment and vehicle per company policy
Qualifications
Position Requirements
Required:
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High School diploma or GED or equivalent work experience
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3 years or more of mechanical experience with diesel engines and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
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Valid Driver’s License
Preferred:
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5 years or more experience with diesel engines (Caterpillar or Cummings is a plus) and/or in a position with a working knowledge of hydraulics, electrical systems, and drivetrain repairs
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Medium Duty Cummings Engine Certification
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Chauffer’s License or ability to obtain one within 6 months of employment
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
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Strong mechanical aptitude and working knowledge of power train, diesel engines, and electrical systems
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Strong communication skills, including verbal, written and listening skills.
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Strong multitasking abilities, detail-oriented and self-motivated
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Excellent customer service skills
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Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers and people at all levels inside and outside the organization
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Strong computer skills experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint), and the ability to learn CAT/MacAllister/Michigan Cat systems
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Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
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Ability to work in a fast-paced, high-pressure, deadline driven environment
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Ability to work overtime and weekends as needed
Physical Requirements of Position:
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Occasional confined sitting (at computer, in car, etc.)
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Occasional non-confined sitting (able to move about at will.)
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Frequent standing or walking
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Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
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Frequent repeated bending, crouching, stretching, up and down stairs, or crawling
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Frequent unaided lifting of objects up to 20 pounds; Occasional unaided lifting of objects up to 75 pounds
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Occasional working at heights (such as scaffolding, rooftops, or ladders)
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Frequent communication with other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and/or vendors
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Frequent use of near and far vision acuity. Must be able to identify objects within two feet or less and at a distance of 20 feet.
Work Environment of Position:
Frequent exposure to:
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Extreme cold (below 32 degrees)
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Extreme heat (above 100 degrees)
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Noise (need to shout in order to be heard)
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Vibrations (exposure to oscillating movements of the extremities or whole body)
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Air particles (Dust, gas, fumes, steam, chemicals, and etc.)
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Outside weather conditions
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High voltage system
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Walking or standing on uneven ground (gravel, rocks, mounds)
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Moving mechanical parts machinery (fork-lifts, tractors, mowers)
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Wearing protective equipment (respirator, mask, earplugs, gloves, eyewear, etc.)
Other Requirements of Position
- Major responsibilities typically require a modest amount of creativity and latitude. Employee typically operates under general instructions with some established procedures and policies
- If an error is made while in this position, it will require some effort to identify the effort and can impact the company in regards to safety, productivity, and financial
- Frequently communicates with management, coworkers, and vendors
- Maintains equipment and supplies to avoid waste, damage to areas and equipment, and to prevent accidents
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.
